IT Support Specialist for Sales and Marketing Applications

hace 6 días


Santiago, Metropolitana, Chile Atlas Copco A tiempo completo
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Atlas Copco. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our sales and marketing applications.

Key Responsibilities
  • Provide technical support for our sales and marketing applications, including eCommerce, Customer Relationship Management, Product Information Management, and Marketing automation.
  • Investigate and resolve issues related to our SAP CX portfolio, including Cloud for Sales, Cloud for Service, Marketing Cloud, and Commerce Cloud.
  • Collaborate with the IT Team Lead CX – Sales & Marketing Applications to ensure seamless support for our business applications.
  • Participate in process improvement and software implementation projects to enhance our business processes and applications.
Requirements
  • Experience with sales and marketing applications and/or managing complex IT solutions.
  • Strong interest in improving and automating current processes and working methods.
  • Excellent knowledge of English and Spanish.
About Us

At Atlas Copco, we value our employees' development and well-being. We offer a comprehensive onboarding program, flexible work-life balance, and access to global job opportunities within the Atlas Copco Group. Our inclusive and caring environment provides the support and inspiration you need to grow and succeed.



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