IT Support Specialist for Global Community
hace 1 mes
Service Desk (Delivery) Specialist
Santiago, Chile Req #2811
We are seeking a talented Service Desk (Delivery) Specialist to spearhead incident management and contribute to exciting projects. As a specialist, you will play a critical role in providing top-notch IT support for the global end-user community.
Key Responsibilities:
- Incident Management: Provide Level 1 and Level 2 IT support for the global end-user community, including remote workers.
- Project Contribution: Assist in deploying new services within assigned project teams.
- Security and Compliance: Use incident logging to ensure that all end-user devices are compliant.
- Asset Coordination: Maintain an accurate inventory of end-user devices in LATAM regions.
Requirements:
- Associate's degree in computer science or communications.
- Exceptional written and verbal English skills.
- At least two years of experience in End User Support.
- Proficiency in Azure Active Directory, Bitlocker, and Defender ATP.
- Familiarity with Office 365 environment, including Email, SharePoint, Teams, and OneDrive.
$83,000 - $110,000 per year, depending on experience. Signant Health offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
Serving over 100 clients worldwide, we provide innovative solutions for the life sciences industry. If you're passionate about technology and customer service, join our team and take your career to the next level.
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