IT Support Specialist for Global End-User Community

hace 2 días


Santiago, Metropolitana, Chile Signant Health A tiempo completo
Job Summary

We are seeking an experienced IT Support Specialist to provide top-notch IT support for our global end-user community, including remote workers.

About the Role

This is a key role in our IT team, where you will play a critical part in providing device support and deployment, lifecycle management, end-user training, collaboration services, and administration of other business applications.

Responsibilities
  • Provide Level 1 and Level 2 IT support for the global end-user community, including remote workers.
  • Assist in deploying new services within assigned project teams.
  • Work with the service security team to ensure that all end-user devices are compliant.
  • Manage assets for new joiners and leavers in LATAM regions, including maintaining an accurate inventory.
Requirements

To be successful in this role, you will need:

  • An Associate's degree in computer science or communications.
  • Exceptional written and verbal English skills.
  • At least two years of experience in End User Support.
  • Proficiency in Azure Active Directory, Bitlocker, and Defender ATP, as well as Microsoft operating systems (Windows 11, Windows Virtual Desktops) and Mac OSX.
  • Knowledge of Office 365 environment, including Email, SharePoint, Teams, and OneDrive.
  • Familiarity with the deployment of smartphones (Android/iOS).
  • Strong training development skills, communicating complex technical matters in an easy-to-understand way.
  • The ability to engage effectively with all levels of the organization.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary: $80,000 - $100,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

We celebrate diversity and inclusion, and we welcome applications from candidates who share our values. Apply now to take your career to the next level.



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