Highly Skilled IT Support Specialist

hace 1 mes


Santiago, Metropolitana, Chile Iron Systems A tiempo completo
Job Description

Iron Systems is seeking a highly skilled IT support specialist to join our team. As an integral part of our organization, you will play a critical role in providing top-notch technical assistance and support to our clients.

Responsibilities:
  • Provide exceptional technical support for hardware, software, and operating system issues, ensuring minimal disruption to client operations.
  • Install, troubleshoot, and repair desktops, printers, laptops, and other computer peripherals, as well as desktop applications.
  • Demonstrate expertise in enterprise LAN and WAN setups, with the ability to perform smart hand activities under instruction-based tasks.
  • Lift and move computer equipment weighing up to 50 pounds safely and efficiently.
Requirements:
  • Expertise in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC/Linux OS.
  • Strong understanding of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Experience in supporting RF devices, Thermal, and Zebra printers.
  • Excellent written and oral communication skills, with the ability to interact with clients and management effectively.
  • Able to work with deadlines and prioritize tasks efficiently.
Bonus Points:
  • Experience with ticketing tools (ServiceNow).
  • Knowledge of VDI, SCCM/LanDesk/Altris, Skype for Business, OneDrive.
  • CompTIA A+ certification or equivalent.
About Us:

Iron Systems is a leading provider of innovative solutions for the modern workplace. We value our employees' passion for technology and their commitment to delivering exceptional results.

What We Offer:
  • A competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous PTO policy and paid holidays.
  • Ongoing training and professional development opportunities.


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