Technical Infrastructure Support Specialist

hace 3 días


Santiago, Metropolitana, Chile NTT DATA A tiempo completo

Job Overview

We are seeking a highly skilled Technical Infrastructure Support Specialist to join our team at NTT DATA. This role is responsible for providing top-notch technical support to our internal clients, ensuring the smooth operation of our IT infrastructure and systems.

Your Key Responsibilities

  • Proactively monitor, maintain, and administer our on-premise and cloud-based infrastructure, including Azure, VMware, Exchange, Virtual Machines, Windows Server, and Linux.
  • Provide expert support for Windows 11, Office M365 Apps, hardware, and software, managing permissions and resolving technical issues efficiently.
  • Collaborate with national and international teams to deliver exceptional customer service and manage projects effectively.
  • Participate in cutting-edge projects such as Zero Trust, data protection, cloud migrations, and application standardization, driving innovative solutions.
  • Document and manage platform configurations, user equipment inventory, and infrastructure documentation.
  • Train and inform users about available services and platforms to enhance their knowledge and performance.

Requirements

  • Bachelor's degree in Computer Science, Civil Engineering, or related field.
  • +4 years of experience in similar roles.
  • In-depth knowledge of on-premise, cloud, Windows Server, and Linux services.
  • Intermediate-advanced English skills (evaluated).

About the Role

This position offers a competitive salary range of $80,000 - $110,000 per year, depending on experience and location.

About NTT DATA

NTT DATA is a global leader in business and technology services, serving 75% of the Fortune Global 100. We invest $3.6 billion annually in R&D, helping organizations and society thrive in the digital future. Join our diverse team of experts in over 50 countries and become part of our commitment to innovation and excellence.



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