Senior Technical Infrastructure Specialist

hace 6 días


Santiago, Metropolitana, Chile Equinix A tiempo completo
About Equinix

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Our platform enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value while supporting their sustainability goals.

Job Summary

We are seeking a Senior Technical Infrastructure Specialist to join our operations team. As a key member of our team, you will be responsible for maintaining critical facilities infrastructure and delivering best-in-class service to our data center customers.

Key Responsibilities
  • Develop professional expertise to support deployment projects by validating customers' order requirements with the customer processing team and other stakeholders.
  • Project manage technical deployment responsibilities with the Data Center manager.
  • Develop technical knowledge of the Data Centers and recommend solutions, in partnership with senior team members, to address internal issues within a moderate scope.
  • Apply learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations.
  • Support reinstall projects where required.
  • Learn and develop professional expertise from senior team members to ensure tickets are set with appropriate commit dates.
  • Follow up with operations and suppliers to ensure work is completed on time and according to quality standards within a moderate scope.
Requirements & Qualifications
  • Typically requires a minimum of 2 years of related experience with a Bachelor's degree or equivalent work experience.
  • English proficiency at level B2 or higher.
  • Proficiency in Microsoft Office Suite.
  • Knowledge in project planning software such as MS Project.
  • Knowledge of PMBOK or having completed a project management course.
  • Availability to work in Pudahuel (Ciudad de Los Valles).
Benefits

Equinix offers competitive salary, benefits package, and opportunities for growth and development. We are an Equal Employment Opportunity employer and welcome applications from diverse candidates.



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