Empleos actuales relacionados con Customer Experience Expert - Santiago, Metropolitana - GP Strategies
-
Technical Support Specialist: Customer Experience Expert
hace 1 semana
Santiago, Metropolitana, Chile Medium A tiempo completoCustomer Support Role OverviewWe are seeking a skilled Technical Support Specialist to join our team. As a customer experience expert, you will be responsible for providing top-notch support to our clients.
-
Santiago de Chile Customer Experience Expert
hace 4 semanas
Santiago, Metropolitana, Chile GP Strategies A tiempo completoAt GP Strategies, we're dedicated to helping organizations transform through their people and achieve meaningful change. With 55 years of experience working on thousands of projects and initiatives globally, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people.We're a global network of learning...
-
Customer Experience Ambassador
hace 2 semanas
Santiago, Metropolitana, Chile Marriott International A tiempo completoJob Overview We are seeking a talented Customer Experience Ambassador to join our team. In this role, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests. Key Responsibilities
-
Customer Experience Innovator
hace 4 semanas
Santiago, Metropolitana, Chile Blackwomenintech A tiempo completoCompany OverviewFive9 is a leading provider of cloud contact center software, revolutionizing customer experience globally. We empower businesses to innovate, grow, and thrive while enjoying the journey together.
-
Customer Experience Visionary
hace 1 mes
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout the RoleWe are seeking a seasoned Senior Solution Consultant to join our Pre-Sales team at Genesys. As a key member of our organization, you will work closely with Sales Account Executives to develop new business opportunities across all Genesys product lines.ResponsibilitiesCollaborate with Sales teams to provide technical expertise and consulting...
-
Customer Experience Strategist
hace 4 semanas
Santiago, Metropolitana, Chile GP Strategies Training Limited A tiempo completoAt GP Strategies Training Limited, we're committed to delivering innovative solutions that transform organizations through their people. As a Customer Experience Strategist, you'll play a critical role in optimizing the management of our after-sales area in Chile, ensuring exceptional customer satisfaction and experience.About the RoleWe're seeking a dynamic...
-
Customer Experience Coordinator
hace 1 mes
Santiago, Metropolitana, Chile JayWay Travel Inc. A tiempo completoJob OverviewAt JayWay Travel Inc., we are seeking a highly skilled Customer Experience Coordinator to join our team. This is an exciting opportunity for the right candidate to work in a dynamic and rapidly growing boutique travel company.About UsJayWay Travel Inc. has been arranging unique travel experiences since 2006. We specialize in creating fully...
-
Customer Experience Specialist
hace 1 mes
Santiago, Metropolitana, Chile GP Strategies A tiempo completoJob SummaryWe are seeking a dynamic and proactive Customer Experience Specialist to join our team in Santiago de Chile. As a key member of our organization, you will be responsible for analyzing and optimizing the management of the after-sales area in terms of customer experience and customer satisfaction.
-
Customer Experience Innovator
hace 4 semanas
Santiago, Metropolitana, Chile Blackwomenintech A tiempo completoCompany OverviewFive9 is a leading provider of cloud contact center software, bringing the power of innovation to customers worldwide.Job DescriptionWe are seeking an AI Automation Engineer to join our Professional Services team in delivering cutting-edge solutions to enterprises seeking to automate, modernize or improve customer experience using Virtual...
-
Customer Experience Operations Specialist
hace 2 semanas
Santiago, Metropolitana, Chile GP Strategies A tiempo completoGP Strategies Corporation is a global leader in talent transformation, delivering award-winning learning and development solutions to organizations worldwide. With over 6,000 clients across 30 countries, our expertise lies in helping businesses achieve meaningful change through people.We've spent 55 years perfecting the art of relationships, business, work,...
-
Customer Experience Optimization Specialist
hace 4 semanas
Santiago, Metropolitana, Chile GP Strategies A tiempo completoGP Strategies Corporation is a leading provider of innovative consulting, learning services, and talent technology solutions. With over 6,000 clients globally, we deliver award-winning solutions that transform organizations through their people.About the RoleThis exciting opportunity will have you analyzing and optimizing the management of the after-sales...
-
Customer Experience Director, Enterprise Solutions
hace 4 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout the RoleWe are seeking an experienced Customer Experience Director to lead our Enterprise Solutions team. This pivotal role involves developing and implementing comprehensive account plans and strategies to drive revenue growth for Genesys' suite of products in the Enterprise segment.As a key member of our leadership team, you will have the unique...
-
Customer Experience Strategist, Enterprise Solutions
hace 4 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoGenesys empowers organizations worldwide to deliver exceptional customer experiences through its innovative AI-powered platform. As the trusted leader in experience orchestration, Genesys enables businesses to drive growth and loyalty by providing personalized interactions at scale. With its cloud-based solutions, Genesys accelerates revenue velocity for...
-
Customer Experience Innovator
hace 1 mes
Santiago, Metropolitana, Chile Frontapp A tiempo completoAt Front, we're on a mission to revolutionize customer service. Our cutting-edge platform empowers businesses to deliver exceptional experiences across every communication channel.We're seeking a talented Product Designer to join our team in Santiago, Chile. As the first Product Designer in LATAM, you'll be instrumental in shaping the user experience of our...
-
Customer Experience Specialist
hace 1 mes
Santiago, Metropolitana, Chile IWG Careers A tiempo completoAbout IWG CareersAt IWG Careers, we're leading the way in creating flexible workspaces that empower people and businesses to thrive. With a global network spanning over 120 countries, we offer a unique opportunity to make a real impact.Job Title: Customer Experience Specialist - Community ManagerAbout the Role:We're seeking a highly skilled Customer...
-
Strategic Director of Enterprise Customer Experience
hace 2 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout GenesysGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.The RoleWe are seeking a highly skilled Strategic Director of Enterprise Customer Experience to join our team. This pivotal role will be responsible for developing and implementing comprehensive...
-
Customer Success Expert
hace 1 mes
Santiago, Metropolitana, Chile Brambles A tiempo completoJob DescriptionCHEP, a global leader in the supply chain and logistics industry, is seeking a highly skilled Customer Success Expert to join our team in LATAM. As a key member of our Digital Customer Success (DCS) team, you will play a critical role in ensuring the successful implementation and adoption of our digital solutions across various customer...
-
Customer Experience Leader, Enterprise Solutions
hace 4 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Leader to join our team as an Account Director, Enterprise. This pivotal role involves developing and implementing comprehensive account plans and strategies to drive revenue growth for the Genesys suite of products in the Enterprise segment.The ideal candidate will have +8 years of sales...
-
Customer Experience Design Lead
hace 1 mes
Santiago, Metropolitana, Chile Front A tiempo completoCompany OverviewFront is a leading customer service platform that empowers companies to deliver exceptional service to their customers. With a strong focus on innovation and collaboration, Front has reimagined the help desk for real-time team collaboration across every customer communication channel, leveraging AI and automation to resolve issues and help...
-
Customer Service Associate
hace 1 mes
Santiago, Metropolitana, Chile JayWay Travel Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Associate to join our team at JayWay Travel Inc. This is an exciting opportunity for a detail-oriented and customer-focused individual to provide exceptional support to our clients.About UsJayWay Travel Inc. is a boutique travel company specializing in customized experiences for clients traveling...
Customer Experience Expert
hace 2 meses
We are seeking a dynamic and proactive Customer Experience Expert to join our team in Santiago de Chile. As a key member of our after-sales team, you will be responsible for analyzing and optimizing customer experience and satisfaction when interacting with dealers across the country.
Key Responsibilities- Implement and manage tools for scheduling and monitoring services in workshops nationwide.
- Support incident resolution through data analysis and tool implementation.
- Optimize customer experience-enhancing tools and processes.
- Analyze customer satisfaction surveys and propose concrete actions for improvement.
- Establish action plans with dealers and supervise their execution.
- Train dealers on tool usage and customer service best practices.
- Generate and report regular indicators and KPIs.
- Update dashboards and tracking reports.
- Meet regional objectives and participate in audit processes.
- Provide comprehensive support for after-sales customer experience matters.
- Visit dealerships to ensure correct process implementation.
- Graduate professional degree.
- 1-3 years of experience in Customer Experience or related fields.
- Intermediate to advanced English proficiency.
- Proficiency in Excel, PowerBI, or similar data analysis tools.
GP Strategies is committed to being an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Estimated Salary Range$60,000 - $80,000 per annum, depending on qualifications and experience.
