Customer Experience Specialist

hace 1 mes


Santiago, Metropolitana, Chile IWG Careers A tiempo completo

About IWG Careers

At IWG Careers, we're leading the way in creating flexible workspaces that empower people and businesses to thrive. With a global network spanning over 120 countries, we offer a unique opportunity to make a real impact.

Job Title: Customer Experience Specialist - Community Manager

About the Role:

We're seeking a highly skilled Customer Experience Specialist - Community Manager to join our team. As a key member of our community management team, you'll be responsible for delivering exceptional customer experiences across multiple industries and locations.

Your Key Responsibilities:

  • Manage Multiple Tasks with Ease: You'll be juggling various tasks while providing top-notch service to customers, ensuring their needs are met promptly and professionally.
  • Effective Communication: Build strong relationships with customers, colleagues, and stakeholders through excellent communication skills.
  • Take Ownership and Problem-Solve: Proactively identify and resolve issues, finding creative solutions to complex problems.
  • Be Adaptable and Positive: Thrive in a fast-paced environment, remaining optimistic and enthusiastic despite challenges.
  • IT Skills and Experience: Leverage MS Office and other basic IT equipment with confidence, ensuring seamless day-to-day operations.

About You:

  • You have 1+ years of customer service experience, ideally in a similar role.
  • You possess a B1 or higher level of English communication skills.
  • You meet the legal requirements to work in your desired location and are at least 18 years old.

What We Offer:

  • Competitive Salary: $40,000 - $60,000 per year, depending on your location and experience.
  • Work-Life Balance: Enjoy a healthy balance between work and personal life, without standard nights or weekends.
  • Paid Time Off and Holidays: Receive generous paid time off plans, including sick leave, vacation, and company holidays.
  • Bonus Plan Program: Participate in a quarterly bonus plan program, aligned with your performance and contributions.
  • Professional Development Opportunities: Grow your career with training and development opportunities tailored to your strengths and interests.
  • Inspiring Work Environment: Thrive in a bright, inspiring workspace with business casual attire.

About Our Company Culture:

IWG Careers values diversity, inclusivity, and teamwork. We believe in empowering our employees to excel in their roles and contribute to our mission. If you're passionate about delivering exceptional customer experiences and growth-oriented, we'd love to hear from you



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