Workday HCM Support Specialist

hace 4 días


Santiago, Metropolitana, Chile IQVIA A tiempo completo
Job Summary:
The HRIS Specialist is responsible for supporting and maintaining the core Human Capital Management (HCM) product development process. This role requires a unique blend of technical expertise, HR knowledge, and excellent communication skills to ensure seamless collaboration with cross-functional teams and stakeholders.

Key Responsibilities:
  1. Perform routine system maintenance to ensure the stability and performance of the core HCM system.
  2. Collaborate with project teams to drive project plans, timelines, and milestones, leveraging technical expertise and HR knowledge.
  3. Engage with stakeholders to understand their requirements and deliver tailored solutions.
  4. Develop and maintain comprehensive documentation of specifications, processes, and procedures.
  5. Coordinate prototype and test preparation sessions, ensuring smooth execution and stakeholder satisfaction.
  6. Evaluate new Workday features to enhance HRIS functionality and user experience.
  7. Provide exceptional support to end-users, addressing queries, troubleshooting issues, and gathering feedback.


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