Technical Support Specialist
hace 2 semanas
En Cumplo, buscamos un Technical Support Specialist que asegure la continuidad operativa de nuestros sistemas tecnológicos. Este rol clave se enfoca en brindar soporte a aplicaciones para usuarios internos y resolver casos especiales de usuarios finales. Únete a una fintech en constante crecimiento y transforma la experiencia tecnológica
¿Qué harás en este rol?- Garantizar que nuestras aplicaciones estén siempre operativas para garantizar la continuidad del negocio.
- Implementar mejoras tecnológicas que optimicen procesos y mejoren la experiencia de clientes y colaboradores.
- Proveer asistencia técnica en incidentes complejos, alineándote con los estándares de compliance y seguridad TI.
- Participar en proyectos tecnológicos para garantizar sistemas eficientes y escalables.
- Guiar a los colaboradores para utilizar las herramientas digitales de forma segura y eficiente.
- 2-3 años en soporte técnico avanzado, administración de sistemas o infraestructura tecnológica.
- Experiencia con plataformas web y sistemas orientados a clientes, idealmente en fintech o servicios financieros.
- Participación en proyectos de mejora tecnológica y continuidad operativa.
- Administración de sitios web y plataformas digitales.
- Manejo de sistemas operativos como Windows, macOS y Linux.
- Familiaridad con herramientas de diagnóstico técnico y documentación.
- Personal Days: Día libre por cumpleaños y día libre por mudanza.
- 3 días extra de vacaciones y 2 administrativos
- Modalidad 3x2
Te invitamos a ser parte de un equipo global de personas apasionadas y talentosas, con ganas de impactar a más pymes y familias de nuestro continente, para que puedan crecer y desarrollarse.
En Cumplo tenemos el compromiso de establecer un espacio laboral accesible, inclusivo y agradable, donde las y los Cumplers se sientan cómodos para poder desarrollarse profesionalmente y potenciar sus talentos. Promovemos un ambiente de respeto, compañerismo y apoyo para las y los colaboradores y clientes.¿Te sumas a este desafío? Postula ahora y ayúdanos a seguir creando impacto en nuestra región.
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