Service Desk Specialist

hace 1 semana


Santiago, Metropolitana, Chile Signant Health A tiempo completo

Unlock Your Potential as a Service Desk Specialist

Santiago, Chile

We are seeking a talented Service Desk Specialist to spearhead incident management and contribute to exciting projects.

Key Responsibilities:

  • Incident Management: Provide Level 1 and Level 2 IT support for the global end-user community, including remote workers.
  • Project Contribution: Assist in deploying new services within assigned project teams.
  • Security and Compliance: Ensure that all end-user devices are compliant.
  • Asset Coordination: Maintain an accurate inventory for new joiners and leavers in LATAM regions.

Requirements:

  • Associate's degree in computer science or communications.
  • Exceptional written and verbal English skills.
  • At least two years of experience in End User Support.
  • Proficiency in Azure Active Directory, Bitlocker, and Defender ATP.
  • Knowledge of Office 365 environment, including Email, SharePoint, Teams, and OneDrive.
  • Familiarity with the deployment of smartphones (Android/iOS).
  • Strong training development skills.

About Signant Health:

Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and support it for the benefit of our team members, our clients, and our community.


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