Lead Technical Support Professional
hace 3 días
This role requires a seasoned technical support professional who can lead by example and provide guidance to junior team members. As a lead technical support professional, you will be responsible for managing complex technical issues, collaborating with cross-functional teams, and driving process improvements.
You will need to possess a strong understanding of electrical engineering principles and experience with ABB equipment. Excellent communication and leadership skills are essential for success in this role.
Main Responsibilities:
- Leading technical support teams to resolve complex issues
- Collaborating with internal stakeholders to drive business outcomes
- Developing and implementing process improvements
- Mentoring junior team members to enhance their skills and knowledge
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