Expert Technical Assistance Professional

hace 2 días


Santiago, Metropolitana, Chile ABB Schweiz AG A tiempo completo
Expert Technical Assistance Professional

We value people who are passionate about creating sustainable solutions and empowering others to do the same.


This role reports directly to the Service Operations Manager.

About Your Role:
  • Deliver technical support to internal and external customers while upholding industry standards.
  • Handle complex technical issues daily.
  • Contribute to customer satisfaction through exceptional support delivery.

This hybrid role is part of the Motion business area in Santiago, Chile, focusing on:

  1. Identifying and reporting additional customer concerns to the account team.
  2. Analyzing technical problems through customer interaction and remote asset assessments.
  3. Creating comprehensive documents and customer reports.
  4. Improving working methods and driving change within their area of influence.
Our Team:

You will join a collaborative team committed to excellence and continuous growth.

Qualifications:
  • Degree in Electrical Engineering.
  • Proven experience managing equipment, especially ABB equipment, with expertise in drives and electric motors.
  • Advanced knowledge of IT tools: Excel and Power BI.
  • Strong English language skills.
  • Passionate about effective communication and willing to travel to field locations (40% of the time).


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