Expert Technical Assistance Professional
hace 2 días
We value people who are passionate about creating sustainable solutions and empowering others to do the same.
This role reports directly to the Service Operations Manager.
About Your Role:- Deliver technical support to internal and external customers while upholding industry standards.
- Handle complex technical issues daily.
- Contribute to customer satisfaction through exceptional support delivery.
This hybrid role is part of the Motion business area in Santiago, Chile, focusing on:
- Identifying and reporting additional customer concerns to the account team.
- Analyzing technical problems through customer interaction and remote asset assessments.
- Creating comprehensive documents and customer reports.
- Improving working methods and driving change within their area of influence.
You will join a collaborative team committed to excellence and continuous growth.
Qualifications:- Degree in Electrical Engineering.
- Proven experience managing equipment, especially ABB equipment, with expertise in drives and electric motors.
- Advanced knowledge of IT tools: Excel and Power BI.
- Strong English language skills.
- Passionate about effective communication and willing to travel to field locations (40% of the time).
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