Account Director, Enterprise
hace 15 horas
**Account Director**
The Account Director develops and implements a comprehensive strategy that maximizes needs to drive revenue for the entire Genesys suite of products.
It is an extremely critical role in helping us realize our goal of providing our customers with an unequaled customer experience. The Account Director has the unique challenge of understanding our customers’ needs and strategic objectives to uncover how Genesys can best serve them in achieving their objectives. At the same time, must act as an influencer, connector, and coordinator to make sure that we are pulling together the right team, at the right time, and delivering the best CX in such a way that our customers come to trust and rely on Genesys even more.
**Responsibilities**:
- Meeting and/or exceeding goals including, but not limited to, revenue, customer growth, and sales expenses.
- Managing forecasts, pipelines, and predictability for revenue achievement.
- Managing the entire sales life-cycle of transactions to ensure visibility into and predictability of the lead-to-close process.
- Ensuring and enabling the highest levels of professionalism.
- Acting as a Genesys representative to maintain positive relationships with all employees, customers, partners, and shareholders.
- Providing timely and positive resolution of escalated sales-related issues.
- Communicating with key customers, business partners and executives on significant issues and accomplishments.
- Manages and develops a team of sales representatives including recruiting, hiring, and training new reps on the Genesys sales process.
- Sells and promotes the sales of Genesys products to customers including negotiating price, other concessions and terms and conditions of the sale.
- Participates in strategic and tactical planning for the division.
- Building a relationship with key players in their customer accounts.
- Penetrating the customer account at all levels and all subsidiaries.
- Becoming a trusted advisor on Genesys products/solutions to meet the needs of their customer accounts.
- Develops and execute a territory plan to maximize revenue. Generates and achieves monthly territory forecasts, and accurately predicts revenue on a monthly basis.
- Manages escalations.
- Conducts weekly progress meetings with sales team.
- Assists in the development of short, medium, and long term plans to achieve strategic objectives.
- Regularly interacts across functional areas with senior management or executives to ensure objectives are met.
- Ability to influence thinking or gain acceptance of others in sensitive situations important.
**Requirements**:
- +10 years sales management experience within technology industry.
- Ability to hire and train new sales representatives.
- People Management and leadership Skills.
- Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
- Demonstrated track record in software sales.
- Excellent verbal and written communications skills: produce materials, deliver presentations, and perform general education.
- Ability to represent the company at senior executive levels.
- Able to develop proposals and manage the sales cycle with minimum supervision while providing regular updated on progress and challenges.
- Bachelor’s degree and Post/Master/MBA in related areas.
**Covid-19**:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.
Genesys encourages everyone who can get vaccinated to get vaccinated; it’s the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.
As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
**About Genesys**:
**Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
-
Account Director, Enterprise
hace 7 meses
Santiago de Chile Genesys A tiempo completoGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...
-
Account Director, Enterprise
hace 3 meses
Santiago de Chile Genesys A tiempo completoGenesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...
-
Account Director, Enterprise
hace 3 meses
Santiago de Chile Genesys A tiempo completoGenesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...
-
Account Director, Enterprise
hace 3 meses
Santiago de Chile Genesys A tiempo completoGenesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...
-
Account Director, Enterprise
hace 2 meses
Santiago, Chile Genesys A tiempo completoGenesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...
-
Enterprise Account Executive
hace 5 días
Santiago de Chile MetaMap A tiempo completoWe’re living at the dawn of a borderless world, but most people still don't have the tools needed to engage in critical high-trust services including everything from access to financial services, to sharing assets in peer-to-peer marketplaces, and even managing talent. At MetaMap, our work is centered on addressing this gap by building an identity data...
-
Director, Enterprise Sales
hace 7 meses
Santiago de Chile Genesys A tiempo completoBuild something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? - #LI-Hybrid - We are looking for an Enterprise Sales Director to join our growing SaaS business in the Latam region. You will...
-
Enterprise Sales Director
hace 3 semanas
Santiago de Chile Energy Exemplar A tiempo completoAbout Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence. Our mission**:_Empowering Transformative Energy...
-
Senior Enterprise Account Executive
hace 7 días
Chile Chico MetaMap A tiempo completoWe're living at the dawn of a borderless world, but most people still don't have the tools needed to engage in critical high-trust services including everything from access to financial services, to sharing assets in peer-to-peer marketplaces, and even managing talent. At MetaMap, our work is centered on addressing this gap by building an identity data...
-
Enterprise Sales Account Manager
hace 7 meses
Santiago de Chile Adobe A tiempo completoOur Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
-
Enterprise Account Manager
hace 2 días
Santiago de Chile Sovos Compliance A tiempo completo**Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...
-
Strategic Enterprise Sales Director
hace 1 mes
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout the Role:We are seeking a seasoned sales professional to lead our Enterprise Account growth in the CX space. As an Account Director, you will develop and execute comprehensive account plans to drive revenue growth for Genesys' suite of products.The ideal candidate will have a proven track record in software sales, with a strong understanding of SaaS...
-
Strategic Enterprise Account Growth Manager
hace 1 mes
Santiago, Metropolitana, Chile Genesys A tiempo completoGenesys empowers organizations to improve customer experiences through its AI-powered experience orchestration platform, Genesys Cloud. As a leader in the industry, we offer a unique opportunity for talented professionals to drive revenue growth and expand our presence in the enterprise segment.Job Description:The Senior Account Director, Strategic is...
-
Account Executive Senior Enterprise
hace 3 meses
Santiago de Chile Lemontech A tiempo completoEn Lemontech nos dedicamos a desarrollar nuestros propios SaaS con un fuerte foco en la industria Legal y de Servicios profesionales. Hoy tenemos presencia en más de 1.000 firmas y gerencias legales en toda Latinoamérica, e impactando a miles de usuarios en el mundo. Somos **disruptivos, innovadores y creativos **y estamos súper comprometidos con**...
-
Enterprise Account Executive
hace 6 meses
Santiago de Chile Sovos Compliance A tiempo completo**Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...
-
Enterprise Account Manager, Amazon Web Services Global Sales
hace 2 semanas
Santiago, Chile Amazon A tiempo completoEnterprise Account Manager, Amazon Web Services Global Sales Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts? Do you have the business savvy and the technical background necessary to help customers grow their business while establishing Amazon as a key technology platform provider? ...
-
Sales Development Representative Enterprise
hace 3 meses
Santiago de Chile Lemontech A tiempo completoEn Lemontech nos dedicamos a desarrollar nuestros propios SaaS con un fuerte foco en la industria Legal y de Servicios profesionales. Hoy tenemos presencia en más de 1.000 firmas y gerencias legales en toda Latinoamérica, e impactando a miles de usuarios en el mundo. Somos **disruptivos, innovadores y creativos **y estamos súper comprometidos con**...
-
RPM Global Account Director
hace 2 meses
Santiago, Metropolitana, Chile RPMGlobal Holdings Limited A tiempo completoAbout the OpportunityRPMGlobal Holdings Limited is seeking a seasoned Account Director to spearhead business growth in large, multinational mining accounts across Latin America.This pivotal role demands a strong background in managing and selling enterprise software into the largest mining customers in the region. As a key representative of RPMGlobal, you...
-
Account Support Manager Engineer
hace 2 días
Santiago de Chile Hewlett Packard Enterprise A tiempo completoAccount Support Manager Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Responsibilities: _** - Integrate technical knowledge and business understanding to create solutions for customers. - Resolve most technical incidents independently within your technical area. Work with team...
-
Senior Enterprise Account Manager
hace 7 meses
Santiago de Chile Servicios Amazon Web Services Chile Limitada A tiempo completoMás de 7 años de experiência en ventas directas o desarrollo de negocio en los mercados de software, nube o SaaS vendiendo a ejecutivos C-Level - Más de 10 años de experiência en desarrollo de negocio, desarrollo de socios, ventas o gestión de alianzas. Te gustaría formar parte de un equipo enfocado en incrementar la adopción de Amazon Web Services...
