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We are looking for a skilled Remote E-commerce Service Representative to join our team. In this role, you will be responsible for helping merchants set up their e-commerce solution, solving their e-commerce doubts and problems, and answering emails. You will also be responsible for identifying, documenting, and prioritizing customer-reported issues, as well as documenting and automating replies for frequently asked questions.
You will take ownership of your work, ensuring that each merchant receives timely and effective support. Your excellent communication and teamwork skills will enable you to collaborate effectively with our Design & Development teams. This is a fantastic opportunity to grow your career in a dynamic and innovative company like Jumpseller.
