Senior Account Renewal Strategist

hace 1 mes


Santiago, Metropolitana, Chile CGS A tiempo completo
About the Role

We are seeking a highly skilled Senior Account Renewal Strategist to join our team at CGS. This is a unique opportunity to work directly with customers, partner with Sales, Customer Success and Okta Alliances teams in driving successful renewals and ultimately mitigating churn and securing long-term agreements.

Responsibilities
  • Manage all aspects of the subscription renewal process for a defined set of customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue.
  • Proactively manage a quarterly portfolio of 40+ customer renewals, $3M+ in ARR.
  • Own, drive, and lead the renewals process in collaboration with Customer Success, Sales or Okta Alliances to formulate a renewal strategy which may include: improving the value to the customer, driving revenue growth, and mitigating churn risk.
  • Build relationships with customer executives and stakeholders to understand objectives and accelerate their path to value by identifying additional service, training and/or support needs.
  • Work closely with Deal Desk, Order Management, and Legal teams to ensure all contracts are accurate.
  • Prepare proposals, including renewal rate calculations, verify contracts, review terms and conditions.
  • Work on assigned projects and take initiative to improve the way our team operates.
  • Track and document all renewal activities in Salesforce and other Okta business applications.
  • Forecasting renewals, upsells, churn with accuracy.
Requirements
  • 3-5 years of experience in renewals, customer success, sales, account management or equivalent customer-facing role.
  • Comfort negotiating SaaS agreements.
  • Demonstrated capability to close complex deals with a high degree of integrity and independence.
  • Highly organized with strong attention to detail.
  • Strong oral, written and presentation skills.
  • Ability to organize, prioritize, complete activities and meet deadlines on a daily basis.
  • Requires ability to withstand frequent and intense pressure as a result of demanding workload and must be able to maintain a positive and professional manner throughout.
  • Experience recording information in Salesforce or similar CRM system preferred (not required).
  • Team player who enjoys assisting where needed and finding ways to help.
  • High activity level, enthusiastic, self-motivated, tenacious.
  • Proven influencer and negotiator.
  • 4-year college degree or equivalent business experience.
About Us

CGS is a leading provider of business solutions that deliver meaningful results, enabling our clients to achieve operational excellence and transform their businesses.

What We Offer

At CGS, we offer a competitive salary range of $85,000 - $110,000 per year, depending on experience.



  • Santiago, Metropolitana, Chile Sumup A tiempo completo

    At SumUp, we empower small merchants around the world with innovative financial solutions. Our Onboarding and Fraud Prevention Team is seeking a skilled Digital Account Strategist to join our global team.We believe in fostering a culture of diversity and inclusion. As a valued member of our team, you will have the autonomy to propose and implement changes...


  • Santiago, Metropolitana, Chile Oracle A tiempo completo

    Job Description:We are seeking a highly skilled Senior Engagement Strategist to join our team at Oracle.About the Role:This is an exciting opportunity for a seasoned engagement professional to leverage their expertise in delivering quality work products as part of customer engagements. As a Senior Engagement Strategist, you will operate independently to...


  • Santiago, Metropolitana, Chile Initiate International A tiempo completo

    Senior Casino StrategistAt Initiate International, we're seeking a skilled Senior Casino Strategist to drive the success of our gaming operations in Santiago, Chile. As a key member of our team, you'll develop and implement comprehensive casino strategies, collaborating with top management to set new benchmarks for casino excellence. Your expertise in casino...


  • Santiago, Metropolitana, Chile Genesys A tiempo completo

    About the RoleWe are seeking an experienced Enterprise Account Strategist to drive revenue growth and develop comprehensive account plans that maximize value for our customers in the Enterprise segment.This pivotal role requires a deep understanding of customer needs and strategic objectives to uncover how Genesys can best serve them. You will act as an...


  • Santiago, Metropolitana, Chile Wayne State University A tiempo completo

    Job OverviewThis is a highly demanding role that requires exceptional leadership and analytical skills. As a Supervisory IT Specialist, you will play a critical part in overseeing the development and implementation of data sharing policies and practices.We are seeking an experienced professional to join our team at the University of the District of Columbia...


  • Santiago, Metropolitana, Chile Trader Interactive A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Consumer Insights Strategist to lead all research and insights initiatives that inform our business strategy, product development, and marketing efforts.About UsAt Trader Interactive, we make buying and selling a great experience. We're a group of go-getters who decided they didn't want to settle for the...


  • Santiago, Metropolitana, Chile 873 FLSmidth Industrial Solutions A tiempo completo

    About the RoleAs a Senior Sales Strategist at 873 FLSmidth Industrial Solutions, you will be responsible for driving business growth and developing commercial strategies to increase sales and revenue. Your focus will be on identifying and evaluating new sales and marketing opportunities, managing and developing the overall business portfolio, and integrating...


  • Santiago, Metropolitana, Chile Combined Selection Group Limited A tiempo completo

    Permanente is partnered with a company providing cutting-edge technology solutions to the mining industry, boasting a diverse portfolio that includes digital twins, fleet management, and geotechnical monitoring.We seek an experienced Senior Account Manager who will be responsible for managing assigned client portfolios, driving account growth, and ensuring...

  • Regional Sales Strategist

    hace 4 semanas


    Santiago, Metropolitana, Chile Pentasia A tiempo completo

    About the RolePentasia is seeking an experienced Regional Sales Strategist to join our team in the Latam region. As a key member of our sales team, you will be responsible for expanding market presence across the region while serving as the primary point of contact for clients within the iGaming space.Key ResponsibilitiesFoster strong relationships with...


  • Santiago, Metropolitana, Chile Veralto A tiempo completo

    About VeraltoVeralto is a global leader in essential technology solutions with a proven track record of solving complex challenges. Our industry-leading companies manage, treat, purify, and protect the global water supply and ensure the integrity of everyday essentials.Role OverviewWe are seeking a Senior Compensation Strategist to join our team in LATAM. As...


  • Santiago, Metropolitana, Chile BAT A tiempo completo

    About BATBritish American Tobacco (BAT) is a leading global tobacco company that has been evolving at pace into a multi-category business with a mission to reduce the health impact of our industry.Job Title: Senior Government Affairs and External Communications StrategistWe are seeking a highly skilled and experienced Senior Government Affairs and External...

  • Business Strategist

    hace 2 días


    Santiago, Metropolitana, Chile Teck Resources Limited A tiempo completo

    About the RoleWe are seeking a highly skilled Business Strategist to lead our mining operations in Latin America. As a key member of our team, you will be responsible for driving business growth and ensuring that our operations meet or exceed their goals.ResponsibilitiesSafety Leadership: Be a courageous safety leader, adhering to and sponsoring safety and...


  • Santiago, Metropolitana, Chile Amazon A tiempo completo

    A highly motivated and results-driven Enterprise Account Manager is required to drive revenue, adoption, and market penetration in enterprise accounts.Job DescriptionThe ideal candidate will possess a strong sales and technical background, enabling them to engage with C-level executives and software developers/IT architects. A self-starter who can develop...


  • Santiago, Metropolitana, Chile Anixter International A tiempo completo

    Job DescriptionAs a Senior Strategic Account Manager at Anixter International, you will be responsible for maintaining client relationships with key target accounts that have a significant impact on the company's long-term success. Your primary goal will be to identify and capitalize on cross-sales, upsell, and repeat business opportunities while ensuring...


  • Santiago, Metropolitana, Chile Uber A tiempo completo

    About This Role">Job Overview: As a Senior Catalog Data Strategist at Uber, you will lead projects to enhance our catalog experience across all regions. This role involves a diverse range of catalog domains, including assortment, pricing, promotions, content, availability, and search.Key Responsibilities:">Develop Operational Plans: Design strategies and...


  • Santiago, Metropolitana, Chile BHP Group A tiempo completo

    Job DescriptionWe are seeking a highly experienced Senior Operational Readiness Strategist to lead the development and implementation of operational readiness strategies for our Large Capital Projects Portfolio.This role requires a strong background in business readiness, operational readiness activities, project studies, and project delivery. The ideal...


  • Santiago, Metropolitana, Chile Accommodations Plus International A tiempo completo

    Oversee Client SolutionsThe Chief Crew Accommodation Strategist will serve as the voice of the customer, ensuring that all delivery functions are consistent and aligned with achieving our client's success.As a key member of our team, you will utilize your proven management skills to mentor staff, foster teamwork assignments, and facilitate strategic...


  • Santiago, Metropolitana, Chile Wesco A tiempo completo

    We are seeking a highly skilled Senior Client Growth Manager to join our team at Wesco International, Inc. The ideal candidate will have 5+ years of proven sales experience in outside sales or 3+ years strategic account and/or sales management.About the RoleThis is an excellent opportunity for a seasoned sales professional to drive new business development...


  • Santiago, Metropolitana, Chile Pepperstone A tiempo completo

    About the RoleWe are seeking a highly skilled Regional Business Growth Strategist to drive business growth and success in the Latam region. As a key member of our team, you will be responsible for managing and nurturing relationships with Latam partners, overseeing the entire partner lifecycle from sales and conversion to ongoing support, retention, and...


  • Santiago, Metropolitana, Chile Levi Strauss & Co A tiempo completo

    About the RoleWe are seeking a skilled Product Assortment Strategist to join our team at Levi Strauss & Co.Key Responsibilities:Create and implement assortment strategies for various product categories, classes, or subclasses, taking into account market trends, consumer behavior, and competitor analysis.Collaborate with internal and external commercial...