Associate Director Partnerships

hace 1 mes

Santiago, Metropolitana, Chile Collinson A tiempo completo
About the Role

We are seeking an experienced Associate Director Partnerships to join our team in South America. As a key member of our partnerships team, you will be responsible for leading the southern South American team to leverage overall Americas Region and Collinson group demand and drive competitive advantage.

Key Responsibilities
  • Lead the southern South American team to drive competitive advantage through securing competitive commercial terms, enhancing margins from transactions, and securing exclusivity where appropriate.
  • Develop and manage partner relationships across various geographies, identifying new opportunities to deliver successful, best-in-class partnerships.
  • Work closely with the Vice President of Partnerships – Americas to align specific partner goals and objectives with the Americas/Global lounge and partner strategy.
  • Provide leadership, direction, and motivation to all members of the Central & Northern South America partnerships team.
  • Manage strategies, promotions, and activities that drive or divert traffic to ensure profit maximization and overcapacity mitigation.
  • Recruit new lounges and merchants to increase regional coverage and carry out competitive and quality reviews and improvement plans.
  • Drive product/service innovation in lounges and airport merchants that give Collinson an advantage and our customers value-add and innovation in commercial models to deliver optimum outcomes.
  • Review lounge signage, communications, and other collateral to ensure our marketing and brand position is prime and consistent with our brand guidelines.
Requirements
  • Proven success in conducting business and building merchant relationships within commercial airports.
  • Experience in the travel, airline, hospitality, or other service-related fields.
  • Experience in Supplier Relations/Supply Chain Management.
  • Bachelor's Degree in Business or Supply Chain Management; or equivalent experience.
  • 3+ years of experience in managing a team at a senior level.
  • 7+ years of experience in managing key, business relationships.
  • Must be multi-lingual with fluent written and spoken Spanish and English.
  • Ability to persuade and influence at a senior level.
  • Strong commercial acumen and negotiation skills.
  • Entrepreneurial, motivated, assertive, and collaborative; as well as a self-starter and a quick-thinker.
  • Proficiency in Excel, Word, and PowerPoint.
  • Key account management techniques and practices.
  • Strong problem-solving skills, including the ability to network internally to leverage colleagues' knowledge, skills, and cooperation to address and solve open customer issues.
  • Seeks to collaborate with regional and global teams.
  • Demonstrable skills in communications at all levels (including face-to-face, via phone, and in writing), both in partner-facing and internal environments, including an adaptive and flexible style that facilitates strong relationship development with senior executives, managers, supervisors, and staff.
  • Understanding of and ability to adapt to differing cultural norms and approaches to doing business across the South American continent and various countries.
About Collinson

Collinson is an equal opportunity employer and welcomes differences in all their forms, including color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities, and people from all backgrounds, cultures, and experiences. We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team, and Be insight-led. These help guide everything we do internally in terms of how we think, act, and interact, right through to how we deliver value to our customers and clients.

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