Customer Success
hace 1 semana
Empresa de Software se encuentra en búsqueda de un Customer Success.
Funciones Principales:
En Pre Venta:
Tomar los contactos recibidos y hacer levantamiento de las necesidades o problemas del cliente
Hacer una demostración del sistema de como resuelve esos problemas
Hacer la cotización y enviarla (con los respectivos registros en el CRM, lo que es fundamental)
Hacer seguimiento de la cotización y tratar de obtener el cierre
En caso de cierre, coordinar con Implementación el inicio del proyecto
En Implementación:
Estar al tanto de lo que está pasando con cada cliente ya cerrado y en proceso de implementación
Ayudar a implementación y al cliente en lo necesario para que el proceso fluya en el menor tiempo posible.
En Post Venta:
Hacer seguimiento periódico a la cartera de clientes, para ver nível de satisfacción y si requiere nuevos servicios.
Otros:
Apoyar en acciones comerciales como Ferias, Eventos, Campañas, etc.
Beneficios y/o Condiciones Laborales:
Sueldo Base en UF más comisiones
Trabajo Presencial Lunes a Jueves 09:00 a 18:00
Trabajo Remoto Viernes 09:00 a 17:00
No se trabaja fuera de horario, salvo caso de eventos y/o ferias
Ingeniero Comercial, idealmente
Experiência en venta SAAS y/o experiência en empresas de tecnología
Tipo de puesto: Tiempo completo
Sueldo: $1.000.000 - $2.000.000 al mes
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Customer Success Manager Chile
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Customer Success Manager Chile
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