Customer Success

hace 4 semanas


Santiago de Chile Mac Gestiones Spa A tiempo completo

Empresa de Software se encuentra en búsqueda de un Customer Success.

Funciones Principales:
En Pre Venta:
Tomar los contactos recibidos y hacer levantamiento de las necesidades o problemas del cliente

Hacer una demostración del sistema de como resuelve esos problemas

Hacer la cotización y enviarla (con los respectivos registros en el CRM, lo que es fundamental)

Hacer seguimiento de la cotización y tratar de obtener el cierre

En caso de cierre, coordinar con Implementación el inicio del proyecto

En Implementación:
Estar al tanto de lo que está pasando con cada cliente ya cerrado y en proceso de implementación

Ayudar a implementación y al cliente en lo necesario para que el proceso fluya en el menor tiempo posible.

En Post Venta:
Hacer seguimiento periódico a la cartera de clientes, para ver nível de satisfacción y si requiere nuevos servicios.

Otros:
Apoyar en acciones comerciales como Ferias, Eventos, Campañas, etc.

Beneficios y/o Condiciones Laborales:
Sueldo Base en UF más comisiones

Trabajo Presencial Lunes a Jueves 09:00 a 18:00

Trabajo Remoto Viernes 09:00 a 17:00

No se trabaja fuera de horario, salvo caso de eventos y/o ferias

Ingeniero Comercial, idealmente

Experiência en venta SAAS y/o experiência en empresas de tecnología

Tipo de puesto: Tiempo completo

Sueldo: $1.000.000 - $2.000.000 al mes


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