Empleos actuales relacionados con Customer Success Manager - Santiago de Chile - Seequent
-
Customer Success Manager
hace 1 día
Santiago, Metropolitana, Chile DLL A tiempo completoDLL is seeking a Customer Success Manager to play a key role in understanding and meeting the needs of our customers.Key ResponsibilitiesDevelop and maintain relationships with customers to identify opportunities for growth and improvementCommunicate effectively with internal stakeholders to ensure seamless execution of customer initiativesTravel to visit...
-
Customer Success Manager
hace 3 semanas
Santiago de Chile Spot Hunting Chile A tiempo completoImportante empresa del Rubro Minería busca un Profesional de Customer Success Manager para pertenecer a un excelente equipo de trabajo con presencia multinacional en Tecnologias y soluciones basadas en datos para la visualización 3D, Monitoreo, Control y Gestión de Operaciones Mineras. Nuestro Customer Success Manager tiene como misión principal asegurar...
-
Customer Success Manager
hace 1 semana
Santiago de Chile The Global Talent Co. A tiempo completo**Customer Success Manager**: **Full-time (40-Hours Per Week), Remote** **About Us**: At** The Global Talent Co.,** we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. This role is...
-
Customer Success Manager Chile
hace 1 semana
Santiago de Chile Unilode A tiempo completo**About Unilode** **Position Overview** The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...
-
Customer Success Manager
hace 1 semana
Santiago de Chile Sovos Compliance A tiempo completo**Build your future with Sovos.** If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than...
-
Customer Success Manager
hace 2 días
Santiago de Chile ServiceRocket A tiempo completoLooking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being. With offices around the world, ServiceRocket’s five-star products and services help tech giants like Salesforce, Workplace from Meta, Digital.ai and Atlassian...
-
Customer Success Manager
hace 2 semanas
Santiago, Metropolitana, Chile Ofimundo A tiempo completoOfimundo Provincia de Santiago, Santiago Metropolitan Region, Chile Únete como Customer Success Manager (CSM) Somos líderes en soluciones tecnológicas y servicios innovadores. Nuestra misión es transformar la manera en que las empresas utilizan la tecnología para alcanzar el éxito, y buscamos a un/a apasionado/a Customer Success Manager (CSM) para...
-
Customer Success Manager
hace 3 semanas
Santiago de Chile Rockwell Automation A tiempo completoJob Description The Customer Success Manager is responsible for a portfolio of site-based or multisite-based accounts to ensure that their customers achieve intended business outcomes with Rockwell Automation’s subscription and services contracts. Responsible for ensuring effective technology and services adoption leading to high, on-time renewal rates...
-
Customer Success Manager
hace 1 semana
Santiago de Chile Admetricks A tiempo completoPara una Internet libre y abierta, nuestro propósito es entregar transparencia al mercado digital a través del desarrollo de herramientas de inteligencia que facilitan el control y la toma de decisiones. Nuestros servicios son usado por más de 100 clientes en 19 países. **Fabricamos los datos**: los obtenemos, combinamos, estimamos, clasificamos,...
-
Senior Manager, Customer Success
hace 7 días
Santiago de Chile Genesys A tiempo completolocations - Santiago, Chile - time type - Full time - posted on - Posted Today - job requisition id - JR106346 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
-
Customer Success Manager
hace 3 días
Santiago de Chile Honeywell A tiempo completoJoin a team recognized for leadership, innovation and diversity Customer Success Manager manages the assigned customer contracts in a way that combines the customers’ goals with the business’s goals to form a cohesive, data-led, and customer-informed process. The Customer Success Manager is responsible for improving the customer satisfaction, net...
-
Manager, Customer Success
hace 4 semanas
Santiago de Chile Sovos Compliance A tiempo completo**Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...
-
Customer Success Manager
hace 1 semana
Santiago de Chile PagerDuty A tiempo completoPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! **ˇJob Description** Portfolio Customer Success Manager Do you thrive on building relationships and ensuring customer...
-
Customer Success Manager
hace 1 semana
Santiago de Chile Ofimundo A tiempo completoBuscamos integrar a nuestro equipo los mejores Customer Success Manager, que les apasione la venta, el trabajo colaborativo y alcanzar la absoluta satisfacción de nuestros clientes. Personas con ganas de aportar a nuestro equipo y desarrollarse con nosotros y nuestros clientes, creativas, proactivas y que busquen constantemente oportunidades de creación de...
-
Customer Success Manager
hace 4 semanas
Santiago de Chile Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Success Manager
hace 4 semanas
Santiago de Chile Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Success Manager
hace 18 horas
Santiago de Chile Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Ril0401 - Customer Success Manager
hace 3 semanas
Santiago de Chile IT - Talent A tiempo completo**IT-Talent Headhunter SENIOR TI** busca para uno de sus clientes **Customer Success Manager** Requisitos/Conocimientos/Experiência: - Titulación en Ingeniería Eléctrica. Electrónica. Comercial - Desde 2 años de experiência en el Rol. - Habilidad para comunicarse de manera efectiva y construir relaciones sólidas. - Ventas B2B. - Motivación para...
-
Customer Success Manager
hace 4 semanas
Santiago de Chile Carrot Fertility A tiempo completo**About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...
-
Customer Success Manager
hace 1 semana
Santiago de Chile NEXT IDEA TECH A tiempo completoWe are seeking a Customer Success Manager who will be pivotal in leading product implementation and providing continuous support throughout the client lifecycle. This role involves advising finance professionals across various levels, customizing and optimizing their financial planning and analysis processes, and ensuring they are fully trained on the latest...
Customer Success Manager
hace 4 semanas
**The Company**
A better understanding of the Earth creates a better world for all. Seequent brings together industry-leading earth modelling, geo-data management, and team collaboration software.
Because when everyone can see the full picture, they can make better decisions that benefit people and the planet.
Every day, our customers in over 100 countries work to develop vital mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.
We’re here to help them. That why we’re constantly evolving at the forefront of technology and geoscience - from Cloud accessibility, to 3D modelling, to digital collaboration.
Headquartered in New Zealand with our team located in 25 locations around the world, Seequent is a high growth, people-centric success story. We’re passionate, curious, Earth lovers.
Ready to help change the world? Join us.
- Seequent is a Bentley Systems company, working together to build a better future._
**The Role**
The Customer Success Manager is responsible for developing customer relationships that promote product or solution usage, retention and loyalty. You will work closely with Inside Sales Representatives and Account Managers and will be responsible for on-boarding and training new accounts in the use of the solution or product, addressing any concerns or issues they might have from a usability, how to use perspective and working to proactively ensure growth and retention of the account.
The central role of the Customer Success Manager is to ensure the customer is content and is deriving maximum value from the product or solution and their expectations are being met or exceeded. Success will come from being a complex problem solver who can turn the customer’s business problem into an opportunity to offer a viable solution that is future proof.
You will have the opportunity to make a real impact by being able to contact our customers and provide demonstrations, effective training and knowledge-based community building events. Although regularly situated in Santiago, you will still be a part of the global Technical Services team, who is responsible for ensuring that we cover Latin America’s wide geographical spread and time zones.
**In this role, you will have the opportunity to**:
- Identify and create opportunities through proactively communicating with our existing users and potential new users.
- Create, review and manage ongoing detailed account plans for all selected accounts mainly in LAM but also all other countries in the LAM region.
- Co-ordinate and organise paperwork, train, on-board and - everything needed to affect a sale from pre-sale, through potential POC to close and then ongoing lifecycle management.
- Review and update the sales pipeline and opportunities daily. Ensure Dashboard of statistics in CRM and Power BI.
- Work with other customer success managers, account executives, and technical experts to build a harmonious team effort, where an account in different regions will have touch points globally and therefore require collaboration and coordination
- Recognize business opportunities, proactively following up leads and actioning as appropriate.
- Contact existing customers, potential customers, understanding marketing goals, product roadmaps, development timelines and business goals.
- Actively monitor customer satisfaction levels and consistently work to improve outcomes and perceptions.
**In order to be successful in this role, you should have**:
- 3+ years proven account management/customer success manager experience
- Degree in Business/Commerce or equivalent
- Strategic Account planning capability
- Customer focused, with the desire to always achieve a positive outcome for the customer.
- Able to easily communicate with stakeholders to achieve a conclusion
- Able to easily communicate in Spanish and English.
- Innovative, open, and able to work in a fast growing, fast paced environment.
***Why you will enjoy working with us..**
- We are a friendly, intelligent, and supportive bunch and are looking forward to you bringing your expertise to the team.
- Leverage our training and development to advance your skills and progress your career
- Health benefits package, generous vacation and regular yoga classes and Wellness Webinars to support employee wellbeing
- We offer flexible work hours
- There are plenty of opportunities to build social connections with a diverse range of individuals, including our annual Hack Yeah innovation event
- We offer our employees a Global Employee Referral Program, providing a personal bonus, as well as Seequent donating to an environmental tree planting organization
LI-CR1
**Inclusion + Diversity**
In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experi
