Sales Specialist

hace 3 semanas

Santiago, Chile InterSystems A tiempo completo

The Sales Application Specialist will use their healthcare, business, and InterSystems product knowledge to act as an expert advisor with clients, prospects, and internal InterSystems teams, making high-impact presentations successfully.

The Sales Application Specialist must be an “expert” and understand the customer process, assess solution best fit, and advise the customer on how to best implement the solution to get better results.
It is essential that they keep up to date with new product developments as they become available through the regular product release cycle.

This role will also act as a Subject Matter Expert for the Billing / PAS / Revenue Cycle Management module of our TrakCare Product. The successful individual will have a healthcare billing background and an in-depth understanding of the billing rules, workflows, and requirements within private and public hospitals in LATAM.

The Sales Application Specialist must be available to visit prospects and customer sites and may be assigned tasks that require travel.

Essential Skills:

  1. Excellent communication skills and experience conducting customer training, workshops, and/or presentations.
  2. Excellent consultative skills with the ability to articulate and communicate ideas.
  3. Experience interacting directly with customers and confidently delivering strong messaging.
  4. At least 3 years’ experience working in healthcare with a good understanding of administrative and/or clinical processes/Billing RCM.
  5. Experience in software solution configuration and implementation.
  6. Experience contributing to a multi-disciplined team.
  7. Experience writing functional documents.
  8. Experience in business process mapping.
  9. Knowledge of Information Systems.
  10. Experience communicating with key stakeholders at various levels within healthcare organizations, including government/public and/or private sector businesses.
  11. Exposure to IT services in a customer-facing setting.

Key Responsibilities:

  1. Review proposal and tender documentation prior to release to customers and inform colleagues about gaps in areas of functionality.
  2. Analyze customer processes to understand how our solutions fit with the customer’s requirements.
  3. Setup, configure, and present InterSystems solutions in the sales environment.
  4. Identify gaps and possible solutions; run proposed solution presentations with the customer and create documentation to include this in the product.
  5. Consult and advise the customer on how adopting InterSystems solutions could benefit them in improving their existing processes.
  6. Propose solutions for customer problems by mapping existing product components and minimizing the need for variations from standard ISC product lines, including relevant Regional Editions.
  7. Produce clear documentation (business requirements/maps, solution design documents, validation scripts).
  8. Work with the customer to ensure early data collection information is gathered correctly and as per the schedule.

Education & Training:

Desirable:

  1. University degree in Science, Engineering, or Clinical.
  2. Proficiency in English.
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