Customer Support Specialist
hace 4 semanas
Who We Are:
We’re a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We’re venture-backed, have been in the game for three years, and are looking for a customer support specialist in Colombia to join our rapidly growing team.
The Opportunity: As a Customer Support Specialist at WOLF, you’re the lifeline for our clients, ensuring they have a seamless, stellar experience with our platform. If you’re passionate about helping others, thrive in a fast-paced environment, and want to be part of a company that’s leading the pack, we want to hear from you
What You'll Do:
Customer Interaction: Be the helpful voice on the other end of emails and chats, helping clients with their inquiries quickly and professionally.
Issue Resolution: Follow-up and see through resolutions on any issues clients have with the WOLF platform, making sure they’re happy every step of the way. Understand prioritization of tasks and be comfortable with testing and troubleshooting to get to the root cause of the issue.
Client Guidance: Become the go-to expert on our platform, guiding clients through its features and functionalities.
Collaboration: Partner with our product and tech teams to tackle common customer challenges and improve our platform.
Feedback: Gather and track customer feedback and feature requests, making sure their voices are heard.
Documentation: Keep detailed records of customer interactions and issues.
Support Materials: Create FAQs and user guides to help clients get the most out of our platform.
About You:
Experience: You’ve been in a customer support role before for a SaaS company
Communication Skills: Your English is flawless, and you can communicate clearly and effectively, both written and verbally.
Problem-Solving: You have a knack for creatively solving problems and a keen eye for detail.
Tech Savvy: You know your way around support ticketing systems and can quickly pick up on new tools.
Quick Learner: Eager to dive into the staffing industry and master our platform.
Team Player: You can work independently but also love being part of a team.
Empathy: You’re patient, empathetic, and always have a positive attitude when dealing with customers.
Why WOLF:
Impact: Play a key role in a rapidly growing startup and make a real impact.
Growth: We offer plenty of opportunities for professional growth and development.
Benefits: Enjoy a competitive salary, fully remote position, and the chance to work with an awesome team.
Join Us: Ready to help our clients and be part of WOLF's success story? Apply now and let’s make some magic together
*** resumes MUST be in English ***
#J-18808-Ljbffr-
Customer Support Specialist
hace 5 días
Santiago, Metropolitana, Chile IWG plc A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at IWG plc.As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded in a timely and professional manner.You will work closely with our customers across...
-
Customer Support Specialist
hace 3 días
Santiago, Metropolitana, Chile Snatch UP A tiempo completoLocation Santiago, Chile Job Type - Job Description A fast-growing technology company in the Architectural Services industry seeks a results-driven Customer Support Specialist. This role focuses on providing exceptional support to clients using our AI-powered SaaS platform for architectural layout planning and visualization. Responsibilities: ...
-
Customer Support Specialist
hace 4 semanas
Santiago, Metropolitana, Chile WOLF A tiempo completoWho We Are: We're a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We're venture-backed, have been in the game for three years, and are looking for a customer support specialist...
-
Customer Support Specialist
hace 2 semanas
Santiago de Chile Pearl Abyss America A tiempo completo**Pearl Abyss America, Inc**. - the team behind **Black Desert** and the upcoming titles **DokeV** and **Crimson Desert** - is seeking a high-performing, creative, results-oriented and quality-obsessed **Customer Support Specialist** to help accelerate our gaming reach to millions of Black Desert players in South America. The video games industry is...
-
Customer Support Specialist
hace 3 semanas
Santiago de Chile Toku A tiempo completoEstamos en búsqueda del mejor Customer Support Specialist para nuestro equipo en Chile, quien se encargará de brindar soluciones y respuestas a nuestros clientes de manera prioritaria. Debe ser alguien que se sienta cómodo en un ambiente ágil y dinámico, capaz de empatizar con el cliente y poder realizar análisis detallados para potenciar la mejora de...
-
Application Support Specialist
hace 3 días
Santiago de Chile InterSystems A tiempo completoThe Application Specialist (Support) will contribute to the continual product improvement and quality of the InterSystems service offering, by providing functional knowledge and product support services. The Application Specialist (Support) will manage and prioritize customer support requests related to our software for the Patient Administration and...
-
Latam Regional Customer Support
hace 1 semana
Santiago de Chile MSD A tiempo completo**Job Description**: The Customer Support Regional Senior Trainer & Tier 2 Specialist will work strategically and operationally across the LATAM Region with Internal & External Customers, Dealers and Partners reporting to the LATAM Regional Customer Support Specialist (Tier3), to support our Animal Health Intelligence Business escalation process. As part of...
-
Customer Support Specialist
hace 2 días
Santiago, Metropolitana, Chile PerkinElmer A tiempo completoJob OverviewThis role involves delivering exceptional customer service and support to clients in a timely manner, ensuring high levels of satisfaction.Key ResponsibilitiesInstallation, maintenance, performance validation, and repair of scientific equipment at customer sites, adhering to established timeframes and assigned territories.Represent PerkinElmer...
-
Technical Support Specialist
hace 3 días
Santiago, Metropolitana, Chile ABB Schweiz AG A tiempo completoTechnical Support SpecialistA technical support specialist is responsible for providing timely and cost-effective support to internal and external customers. In this role, you will be the primary point of contact for technical inquiries and issues, ensuring that all concerns are addressed in a professional and efficient manner.The ideal candidate will have a...
-
Customer Support Specialist
hace 5 días
Santiago de Chile Admiral Markets A tiempo completoAdmirals is expanding and looking for a new hero to join our global team. **Customer Support Specialist (Spanish language)** - we know you are out there! **Who we are?** Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a...
-
Customer Support Specialist
hace 4 días
Santiago de Chile Uber A tiempo completo**About the Role** We're looking to grow our team of customer support experts at our Greenlight locations. Uber Experts are the face of Uber to thousands of our driver-partners, and we're looking for people with strong communication and problem-solving skills who operate with a customer-first mentality. In this role, you'll be encouraged to share the...
-
Customer Support Specialist
hace 4 semanas
Santiago de Chile Relke A tiempo completo**Sobre relBase** relBase es una plataforma de gestión de ventas diseñada para ayudar a las PYMEs a optimizar sus operaciones y alcanzar sus metas comerciales con eficiencia. Nuestro propósito es simplificar la administración de negocios, ofreciendo soluciones integradas y accesibles que facilitan la gestión de ventas, inventarios y cumplimiento...
-
Senior Support Specialist
hace 6 días
Santiago de Chile Puratos A tiempo completo**Do you have the appetite to Grow Your Magic?** Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 9000...
-
B2c Customer Support Specialist
hace 1 semana
Santiago de Chile DXC Technology A tiempo completoOur DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely **Key Requirements**: - Minimum 2+ years proven experience supporting advanced AV technologies...
-
B2c Customer Support Specialist
hace 3 días
Santiago de Chile DXC Technology A tiempo completo**Key Requirements**: - Minimum 2+ years proven experience supporting advanced AV technologies along with AV infrastructure, livestream, recording, and broadcasting solutions. - Minimum 2+ years proven experience providing IT Support on Networking. Main devices such as switches, routers, access points, and UPS systems, PDUs, to assist our SAP Networking...
-
Customer Support Expert
hace 2 días
Santiago, Metropolitana, Chile JumpSeller A tiempo completoWe are seeking a skilled Customer Support Expert to join our team at Jumpseller. In this role, you will be responsible for providing top-notch support to our merchants, helping them set up and troubleshoot their e-commerce solutions.This is a demanding position that requires strong communication and problem-solving skills, as well as the ability to work...
-
Customer Success Specialist
hace 5 días
Santiago, Chile Jules A tiempo completo**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...
-
Customer Support Specialist
hace 3 días
Santiago de Chile Jumpseller A tiempo completoJumpseller is an e-commerce platform for fast-growing businesses. We focus on making online commerce easier so that companies can concentrate on what they do best: selling their products. Today, merchants use our platform to manage every aspect of their online business—from products and orders to shipping and customers—selling through an online store,...
-
Customer Experience Optimization Specialist
hace 4 días
Santiago, Metropolitana, Chile Lorien Engineering Solutions A tiempo completoAbout Lorien Engineering SolutionsLorien Engineering Solutions is a leading talent transformation provider, delivering award-winning learning and development solutions globally. Our innovative consulting, learning services, and talent technology solutions help organizations transform through their people and achieve meaningful change.We are seeking a dynamic...
-
Southern Cone Sales Support Specialist
hace 4 días
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout UsGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We employ more than 6,000 people across the globe who share a passion for delivering exceptional customer experiences.In this role, you will play a vital part in fostering our company culture and...