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Customer Support Specialist

hace 7 días

Santiago, Metropolitana, Chile PerkinElmer A tiempo completo

Job Overview

  • This role involves delivering exceptional customer service and support to clients in a timely manner, ensuring high levels of satisfaction.

Key Responsibilities

  • Installation, maintenance, performance validation, and repair of scientific equipment at customer sites, adhering to established timeframes and assigned territories.
  • Represent PerkinElmer professionally, guaranteeing customer loyalty through responsiveness and professionalism in all interactions.

Requirements

  • Certificate of higher education or equivalent in electronic, chemistry, or biology engineering.
  • Up to 3-5 years of experience in a related customer service environment.
  • Experience in Inorganic (AA, ICP-OES, ICMPS) is mandatory.

Preferred Qualifications

  • Fully licensed driver with a good driving record, able to safely operate a motor vehicle and frequently travel long distances.
  • Knowledge of laboratory safety practices as defined by the company and/or customer site safety code.
  • Able to work under time constraints, maintain alertness, and concentration, and work safely with potential hazards using universal precautions.