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Freight Forwarder Assistant, Air Customer Service Operative Import/Export

hace 3 meses

Santiago, Metropolitana, Chile Scan Global Logistics A tiempo completo

Is it in your DNA to always provide that little extra and do you want to become part of a global group that has shown good success on the international stage in transport and logistics solutions? Then this may be the right job for you for you We are looking for a new dedicated colleague to join our Operations Team in Santiago.

At Scan Global Logistics, every person is an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a 'can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean or air transport. Our culture is based on four basic virtues: Respect, integrity, entrepreneurship and fun. What can you expect?
The right person can expect an interesting and developing position in a fast-paced international environment with good working conditions. The team you will be joining is well-functioning and cooperation and professional sparring is a priority for everyone. Besides coordinating air import/export shipments from their beginning to their destination, among others your tasks will include:
  • Keeping the client informed about all the advances and changes in the schedule.
  • Attention and maintenance of customer service.
  • Complying with all operational processes

What do we expect?
As this is an excellent opportunity to join a major player in the logistics industry, we expect that you can identify yourself with our key DNA-words and values and work according to these. You must understand the importance of complying with our company mentality, procedures, rules and regulations and you can fulfill the below mentioned requirements where you:

  • Have advanced knowledge of air operations, customer service and foreign trade.
  • Possess excellent communication skills towards internal and external customers.
  • Speak and write English intermediate (exclusive level)
  • Have a proactive attitude.
  • Can work under pressure taking care of the correct decision making.
  • Good management skills of Microsoft Office (Word, Excel, Outlook)
  • Can define and prioritize situations that are urgent and immediate action.
  • Can communicate in an empathetic, respectful and correct way, using vocabulary and cordial treatment at all times.
  • Possess good management of IT systems.
  • Are responsible, dynamic, orderly, organized and collaborative in the designated functions.
  • Possess the willingness to receive and follow instructions from their immediate superior.
  • Can actively participate, give opinion, respond and solutions in conferences with clients.

What do we offer?

  • Time Type: Full Time
  • Presential

We offer an interesting position in a highly skilled and professional team. We have good working spirit and positive mentality and at Scan Global Logistics we also go the extra mile when it comes to our staff.

At Scan Global Logistics we work to promote a culture where " Respect, Integrity, Entrepreneurship and Fun " are the DNA-defining core values of our company. We work according to these values and they are all parts of our professional life. The whole company breathes out this mentality and it shines through in the way we communicate with both customers and colleagues. Did we get your attention?
We hope you got all your questions answered and feel confident in applying for this position, however if you have more questions regarding the role, please contact Henry Rudolph, Operations Chief, phone or visit . We look forward to receiving your application and CV as soon as possible. We will review applications continuously and we will conclude our search when the right candidate has been found.

Henry Rudolph Operation Chief

Office: Santiago, Chile

Scan Global Logistics is a Global full-service logistics provider headquartered in the Nordic, who excel in uncomplicating logistics through tailored solutions made by skilled specialists, proud problem-solvers and passionate entrepreneurs.
Since 1972, the core of our DNA has been a 'can-do-attitude', agility and the willingness to always go the extra mile and we are not afraid to go left when others go right. For us, every challenge is an opportunity. We go above and beyond to bring anything to anywhere – whether by road, rail, ocean, air or any other modes of transportation.

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