Customer Service Representative
hace 2 meses
Job Summary
We are seeking a highly skilled and motivated Customer Service Representative to join our team at DSV. As a key member of our commercial area, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Assist the commercial area as required, ensuring effective and timely management of communications with customers and with DSV offices or any of its agents.
- Maintain coordination of freight shipments until confirmation of arrival, maintaining updated information in the corresponding system at all times.
- Keep control of files, including costs and income in the Operating System (today CW1), making sure to give opening to the files within the established standards and under strict discipline of the weather.
About DSV
DSV is a leading global transport and logistics company with 75,000 employees in over 90 countries. We are passionate about delivering excellent customer experiences and high-quality services, and we are committed to helping our employees grow and develop their careers.
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
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