Principal, Customer Success Partner
Encontrado en: beBee S CL - hace 4 semanas
Description
Sabre is looking to hire a Customer Success Partner for our Americas Account Management Support team.This Principal level team member will serve as the advocate of the customer within Sabre Airline Solutions and partner closely with the Account Director, Program Manager and Care teams.You will provide exceptional customer support focusing on customer satisfaction and solution adoption.This CSP should have a broad base understanding of the customer's environment including Sabre solutions, competitor products and/or solutions created by the customer themselves.
This hybrid role will be based in Montevideo, Uruguay.
Role and Responsibilities:
Partner with the customer to ensure they are receiving business value for their solutions procured from Sabre Airline Solutions (e.g., revenue realization, data integrity, etc.)
Conduct regular operational review meetings
Understand your customer’s system landscape and assist in solution reviews
Be the customer advocate within Sabre and conduct or facilitate meetings within the organization to better describe and explain customer expectations or needs
Navigate across Sabre Airline Solutions product owners to facilitate, construct or design potential new processes to support customer needs
Work closely with assigned project delivery leaders to identify and understand deployment risks, activities, opportunities, or deviations
Work closely with the Sabre Airline Solutions’ Customer Care organization to identify and resolve chronic trends or issues associated to the clients' environment
Ensure that customer issues are dealt with in an efficient manner including creating an action plan, collaborating across teams and communication to leadership
Consistent usage of CSP tools, dashboards, process flow diagrams, surveys, and scorecards
Awareness and comprehension of interdependencies between customer solutions including competitor and home-grown solutions developed by the customer themselves
Qualifications and Education Requirements:
Bachelor’s degree strongly preferred
Minimum 10 Years of airline/aviation experience to include 5 years in an account management or technical product support role
E-Commerce, web services, API experience is a plus
Strong analytical skills and problem-solving ability
Has a high level of self-motivation, initiative, autonomous work style as well as the ability to work well in a team environment
Demonstrate intellectual curiosity in order to expand knowledge base
Possess confidence and strong presentation skills in order to communicate with external and internal leadership
Familiar with project management principles
Ability to manage multiple customers and their needs
Strong written and verbal English, Portuguese, and Spanish communication skills
Willingness to travel (up to 25%) and work outside of standard office hours as needed
PLEASE UPLOAD CV IN ENGLISH
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting. #LI-Hybrid#LI-CSJ
-
Principal Talent Partner
hace 5 días
Santiago de Chile BHP A tiempo completo**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
Principal HR Service Partner
hace 5 días
Santiago de Chile BHP A tiempo completo**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
Customer Success Manager
hace 1 semana
Santiago de Chile Variacode Software SPA A tiempo completoWhy We Need You Inclusion and diversity have been part of our cultural values since day one. From our CEO to our newest employee, we take individual ownership in creating a work environment where everyone can thrive. As we prepare for our next growth phase, we are excited to search for our next Customer Success Manager! Customer Success Managers are...
-
Customer Success Manager
hace 3 días
Santiago de Chile Variacode Software SPA A tiempo completoWhy We Need You Inclusion and diversity have been part of our cultural values since day one. From our CEO to our newest employee, we take individual ownership in creating a work environment where everyone can thrive. As we prepare for our next growth phase, we are excited to search for our next Customer Success Manager! Customer Success Managers are...
-
Customer Success Executive
hace 1 semana
Santiago de Chile BNamericas A tiempo completoWe are a business intelligence platform, with 28 years of experience in the LATAM market, providing our clients with valuable and updated information on projects, news and data related to the areas of Electric Power, Infrastructure, Mining and Metals, Oil and Gas, ICT, among others, so that they can use this information to make strategic decisions for their...
-
Customer Success Manager Ii
hace 13 horas
Santiago de Chile Dynatrace A tiempo completoCustomer Success Managers are a key player in ensuring our customers achieve all of their goals as they utilize our solution. You will partner cross-functionally to drive the success of your customers' experience with Dynatrace and help them realize the value we bring to their organization. The world needs perfect software and Dynatrace works with some of...
-
Customer Success Manager
hace 3 días
Santiago de Chile Genesys A tiempo completoBuild something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? The goal of this CSM role is to establish a life-long relationship between Genesys and Genesys’ customers in the Commercial...
-
Customer Success Lead
hace 5 días
Chile Fracttal A tiempo completo¡Únete a nuestro equipo como Regional Customer Success Lead! Si te apasiona la tecnología y sueñas con ser un agente del cambio en el mundo, esta es tu oportunidad de brillar mientras contribuyes a hacerlo más seguro, eficiente y sostenible. Somos mucho más que una empresa: somos una fuerza motriz en la transformación digital de la industria de...
-
Partner Sales Executive
hace 6 días
Santiago de Chile redhat A tiempo completo**About the job**: **What you will do**: - Manage Red Hat’s revenue and customer value by connecting aligned partners with the right capabilities to solve customer needs to sales opportunities through joint account planning, lead sharing, and marketing and demand-generation activities - Attain pod quota for new acquisitions, expansion, and renewals by...
-
Partner Sales Executive
hace 5 días
Santiago de Chile Red Hat Software A tiempo completoAbout the job: What you will do: - Manage Red Hat’s revenue and customer value by connecting aligned partners with the right capabilities to solve customer needs to sales opportunities through joint account planning, lead sharing, and marketing and demand-generation activities - Attain pod quota for new acquisitions, expansion, and renewals by forecasting...
-
Customer Success Manager
hace 2 días
Santiago de Chile NEXT IDEA TECH A tiempo completoWe are seeking a Customer Success Manager who will be pivotal in leading product implementation and providing continuous support throughout the client lifecycle. This role involves advising finance professionals across various levels, customizing and optimizing their financial planning and analysis processes, and ensuring they are fully trained on the latest...
-
Representante Customer Success
hace 2 días
Santiago de Chile Fracttal A tiempo completoFracttal es una Start-Up dinámica y en expansión con casa matriz en España, Chile, Colombia, Brasil y México. Ofrecemos una solución integral, basada en un software como servicio (SaaS) 100% en la nube en la gestión de mantenimiento y activos físicos. En Fracttal, nuestro propósito es hacer posible hoy que el futuro de mantener activos en cualquier...
-
Senior Consult Partner
hace 1 semana
Santiago de Chile Kyndryl A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Customer Success Analyst
hace 1 semana
Santiago de Chile The Bridge Social A tiempo completo**Descripción**: **Somos The Bridge** The Bridge es la red de profesionales digitales más grande de LATAM con más de 230 mil rockstars. Startups, scale-ups, grandes empresas y consultorías de todo el mundo trabajan con nosotros para conseguir los proyectos más desafiantes e impactantes. ¿Estás listo para participar en el desafío? **La...
-
Customer Success Consultant
hace 4 días
Santiago de Chile Rankmi A tiempo completoRankmi es el Hub de gestión de Capital Humano más completo de Latinoamérica. Una única plataforma con productos conectados a cada etapa del ciclo del colaborador, permitiendo que las personas y las empresas alcancen su propósito a través de experiências memorables. Estamos presentes en más de 8 países, contamos con más de 320 clientes en LatAm...
-
HR Business Partner Senior
hace 2 semanas
Chile Salmonjobs A tiempo completoEn la empresa Yadrán High Quality Salmon estamos en búsqueda HR Business Partner Senior para la ciudad de Quellón, si cumples con el perfil, te interesa el desafió y quieres aportar con tus conocimientos no dudes en postular. **Objetivo del cargo**: Liderar, gestionar y canalizar adecuadamente todos los procesos de recursos humanos del ámbito asignado,...
-
Partner Manager
hace 1 semana
Santiago de Chile Launchpad Technologies Inc. A tiempo completoRecognized as one of Canada’s fastest-growing companies, Launchpad provides next-generation integration platform capabilities for connecting and managing enterprise automation and data integration. Headquartered in Vancouver, Canada, our operations span both North and South Americas, with a second headquarter located in Santiago, Chile. Our vision is to...
-
Partner Business Manager Services Provider Chile
hace 2 semanas
Santiago de Chile Hewlett Packard Enterprise A tiempo completoPartner Business Manager Services Provider Chile This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities. Drives end-to-end revenue, HPE...
-
Partner Business Manager Services Provider Chile
Encontrado en: beBee S CL - hace 5 días
Santiago de Chile Hewlett Packard Enterprise A tiempo completoPartner Business Manager Services Provider ChileThis role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.**_Job Family Definition:_**Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities. Drives end-to-end revenue, HPE...
-
Principal Consultant Primavera
hace 3 días
Chile Ll Oefentherapie A tiempo completoPrimavera Principal Consultant Job Overview: This role is responsible for providing expertise in project, program, and portfolio management, thought leadership, and technical solution specialization within and/or across Oracle products or solutions and management practices leveraging their use in a manner that ensures successful implementation of...