Principal Consultant Primavera

Primavera Principal Consultant

Job Overview: This role is responsible for providing expertise in project, program, and portfolio management, thought leadership, and technical solution specialization within and/or across Oracle products or solutions and management practices leveraging their use in a manner that ensures successful implementation of Primavera solutions and ensures business expansion processes. Building relationships with customers, partners, and potential clients (industry segment) by better understanding their business challenges and project, program, and portfolio management practices is absolutely essential for the success of this position.

Key Responsibilities: This position must be seen by the customer as providing tangible value in terms of experience and knowledge. This is achieved through a combination of extensive real-world experience and/or specific certifications related to project management. Overall, this position is responsible for delivering positive and measurable outcomes for Oracle measured in four main areas:

• Customer focus: effectively communicates the key capabilities of Oracle Primavera products to meet our customers' needs
• Internal business processes: demonstrate mastery with Oracle's support structure, systems, and internal processes
• Professional development: demonstrate high-level knowledge and skills
• Leadership, teamwork, and planning: collaborate with virtual teams (local) and help develop them effectively

Customer Orientation:

• Assist the Oracle Solutions team (sales, strategy, management, and pre-sales) in delivering Primavera solutions aligned with the customer’s team execution capabilities for proper product implementation and ensuring the realization of expected benefits by customers and/or partners.
• Work closely with the sales (pre-sales) team and the client or partner to thoroughly understand the client's implementation needs and design a solution configuration that meets their requirements.
• Establish relationships across customer IT silos and offerings to understand, build, document, and share our knowledge of their infrastructure, challenges, and potential technical impact for the expansion of Oracle solutions as an installed base.
• Seek to understand and act as a valuable resource early and often within the customer decision-making process (e.g., during idea or conceptual stages).
• Support the building of complex demonstrations and proof of concepts for Oracle product integration, helping to identify customization points in the demonstrations as needed to meet customer needs and generate competitive advantages for Oracle.
• Maintain deep technical knowledge of Oracle Primavera solutions and their updates to deliver these features within the Primavera installed base at the client.
• Provide technical specifications and requirement documentation as necessary to support the proposed solution in the installed base expansion processes.
• Ensure that the technical requirements required by the proposed solution in the implementation process are clearly communicated and understood by the customer and meet customer expectations.
• Foster and build relationships with customers and partners to develop references and success stories.
• Strive to continuously improve the quality of all customer interactions.

Typical Role Definition: An experienced professional with a comprehensive understanding of project, program, and portfolio management based on proven experience or certified training. Capable of creatively solving a wide range of problems. Full and broad application of principles, theories, and concepts in the field. General knowledge of other related disciplines, especially back-office system management aspects (ERP). Typically works with minimal supervision, requiring a self-managed and achievement-focused profile. Assignments are broad in nature and require ingenuity and originality to solve them. Contributes to complex aspects of a project, program, or portfolios.

Authority and Specific Scope of Work:

• Generally works without consulting their manager.
• Makes independent decisions on a daily basis.
• Examples of typical decisions without manager consultation:
• Development of solution strategies and selection of technical and functional components to implement.
• Advising the client on the proper use of Primavera solutions based on industry best practices.
• Daily troubleshooting as issues arise and escalation of larger problems.
• Advising sales and pre-sales teams regarding solution approaches.
• Typically does not have direct reports.
• Typically has a geographic focus area (multi-country or multi-state).

Preferred Education: Professional in engineering or related fields with practical knowledge of project, program, and portfolio management in different industries.

Work Experience:

• More than 7 years of detailed technical experience related to project management.
• Experience working with clients, sales staff, and/or customer service.
• Experience in resolving relatively complex technical issues and integrating multiple products to create business solutions.

Skills and Competencies: Key competencies include:

• Customer focus: acts proactively to demonstrate customer focus and satisfaction by establishing effective relationships with customers, identifying, meeting, and exceeding customer expectations, and treating customers with dignity and respect.
• Knowledge and application of Oracle Primavera solution sets: must have an in-depth understanding of and knowledge of the Primavera suite products and range of solution sets, identify the best possible solutions to meet customers' business needs, and help position solutions appropriately with customers.
• Territory management: manages the territory, considering all accounts collectively; establishes accurate plans and forecasts; prioritizes efforts; generates short-term results and maintains a long-term perspective to maximize overall territory viability.
• Effective communication: delivers outstanding oral and written communications that are impactful and persuasive to their target audience.

Leadership, Teamwork, and Planning:

• Advocate for a single brand and business unit but drive cross-brand solutions when appropriate.
• Define complex and detailed solution specifications for implementation with the delivery team as needed.
• Demonstrate comfort around senior management and technical staff.
• Collaborate with other technical experts to develop detailed specifications as needed.
• Proactively seek and provide feedback to the sales team serving the customer regarding progress and issues with the installed base and new opportunities.
• Apply specialized knowledge to analyze, design, build, and implement solutions addressing complex business or technical requirements.
• Actively mentor and share lessons learned with peers and colleagues.
• Demonstrate competence in team building and conflict management.
• Recognize team members' roles, responsibilities, strengths, and weaknesses to enhance and optimize team effectiveness.
• Demonstrate effective time management.