Customer Service and Operations Specialist
hace 2 días
FedEx is widely acknowledged as a world-class company with a strong commitment to customer service and operational excellence. We are honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies.
We are seeking an experienced Customer Service and Operations Specialist to join our team. The successful candidate will have at least three years of experience in customer service, preferably in a sales-focused environment. They will also have knowledge of cash management and excellent communication and human relations skills.
The ideal candidate will have strong planning and organizing skills, with the ability to determine and coordinate sequences of tasks for themselves and others. They will also possess strong interpretation skills, with experience of translating customer-specific instructions into actual requirements.
The estimated salary for this position is around $45,000 - $65,000 per year, depending on location and experience. This figure is based on industry standards and the level of expertise required for the role.
As a Customer Service and Operations Specialist with FedEx, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will also be expected to perform a variety of administrative tasks, including data entry, filing, and typing.
In addition to your technical skills, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also need to be able to handle multiple tasks simultaneously, prioritize your workload, and meet deadlines.
We offer a range of benefits to our employees, including health insurance, retirement plans, and paid time off. We are committed to creating a positive and inclusive work environment, where all employees feel valued and supported.
If you are a motivated and organized individual with a passion for customer service and operations, we encourage you to apply for this exciting opportunity.
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