Digital Channel Development Manager

hace 5 días


Santiago, Metropolitana, Chile Scotiabank A tiempo completo

We are a leading bank in the process of modernization and digitalization, seeking an experienced professional to lead our digital channel development efforts. As Digital Channel Development Manager, you will play a key role in shaping our online banking services and driving business growth.

Job Summary

The successful candidate will have a strong background in IT and 10 years of experience in engineer roles, with expert knowledge of online, mobile, and wearable elements and operating environments. You will be responsible for establishing the strategic direction of our multidisciplinary team, leading the design and execution of strategies and projects for digital banking channels, and ensuring alignment with corresponding retail, wealth, and wholesale banking strategies.

Key Responsibilities
  • Establishes the strategic direction of a multidisciplinary team that leads the design and execution of strategies and projects (Agile and related disciplines) for digital banking channels.
  • Creats development plans to maximize the reuse of components and promote existing capabilities for new projects.
  • Ensures alignment of strategies with corresponding retail, wealth, and wholesale banking strategies.
  • Manages multiple strategic projects related to the development cross-channel on all related digital services capabilities.

You will also be responsible for directing the development and implementation of related metrics for measure, evaluate, and benchmark service performance, identifying external benchmark providers, and continually benchmarking current capabilities against best-in-class globally. A demonstrated track record of delivering key projects in the bank is essential for this role.



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