Gucci Customer Service Representative

hace 2 meses


Santiago, Metropolitana, Chile LUXURY GOODS CHILE S.P.A. A tiempo completo

Job Summary

The ideal candidate for this role will be a fashion enthusiast with excellent communication skills and a passion for delivering exceptional customer service.

Key Responsibilities

  • Provide personalized shopping experiences for high-end clients, ensuring a deep understanding of their needs and preferences.
  • Develop and maintain strong relationships with customers, leveraging knowledge of Gucci products and trends to drive sales and customer loyalty.
  • Collaborate with the sales team to achieve sales targets, foster a positive store environment, and maintain visual merchandising standards.
  • Stay up-to-date on the latest fashion trends, product releases, and company initiatives to effectively communicate with clients and colleagues.
  • Work closely with the store manager to identify opportunities for growth, implement sales strategies, and maintain a high level of customer satisfaction.
  • Contribute to a positive and inclusive store culture, promoting a customer-centric approach and a passion for fashion and luxury.

Requirements

  • Proven experience in a similar role within the fashion retail industry, with a strong track record of driving sales and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Deep passion for fashion and luxury, with a keen eye for detail and a commitment to staying up-to-date on the latest trends and products.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities to meet sales targets and customer expectations.
  • Strong commercial awareness and understanding of the luxury retail market, with the ability to analyze sales data and implement effective sales strategies.
  • Collaborative and team-oriented approach, with a willingness to learn and adapt to new challenges and opportunities.

About LUXURY GOODS CHILE S.P.A.

LUXURY GOODS CHILE S.P.A. is a leading luxury retail company, dedicated to delivering exceptional customer experiences and driving sales growth through innovative marketing strategies and a passion for fashion and luxury.



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