English Language Customer Service Representatives

hace 4 días


Santiago, Metropolitana, Chile CGS Latam A tiempo completo
Training and Development

We offer a comprehensive 10-day training program, which will take place on-site at our Santiago Centro offices. This training will equip you with the skills and knowledge needed to excel in your role.

What You Will Learn:
  • The fundamentals of customer service, including communication, problem-solving, and conflict resolution.
  • How to use call center software and CRM tools to manage customer interactions and updates.
  • Effective time management and prioritization techniques.
  • Teamwork and collaboration skills, including how to work effectively with internal teams.
Requirements

To succeed in this role, you will need:

  • Exceptional English language proficiency, with the ability to communicate clearly and professionally.
  • Outstanding customer service skills, with a focus on empathy, patience, and problem-solving.
  • Strong multitasking abilities, with the capacity to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • Technical proficiency with call center software and CRM tools.


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