English Language Customer Service Representatives
hace 4 días
We offer a comprehensive 10-day training program, which will take place on-site at our Santiago Centro offices. This training will equip you with the skills and knowledge needed to excel in your role.
What You Will Learn:- The fundamentals of customer service, including communication, problem-solving, and conflict resolution.
- How to use call center software and CRM tools to manage customer interactions and updates.
- Effective time management and prioritization techniques.
- Teamwork and collaboration skills, including how to work effectively with internal teams.
To succeed in this role, you will need:
- Exceptional English language proficiency, with the ability to communicate clearly and professionally.
- Outstanding customer service skills, with a focus on empathy, patience, and problem-solving.
- Strong multitasking abilities, with the capacity to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Technical proficiency with call center software and CRM tools.
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