Sales and Service Associate
hace 2 días
We are looking for a skilled Sales and Service Associate to join our team at Select Assistants. In this role, you will be responsible for building relationships with current and former customers, handling customer inquiries, and providing exceptional customer service.
Responsibilities include:
- Phone-Based Sales and Service: Building relationships with current and former customers through phone conversations.
- Customer Retention: Handling inbound and outbound Spanish-language calls from customers considering cancellation.
- Win-Back Campaigns: Proactively calling former Spanish-speaking customers to reintroduce Select Assistants services.
Required Skills and Qualifications:
- Fluency in Spanish and English: Exceptional communication skills in both languages (spoken and written).
- Proven Sales and Customer Service Skills: A track record of achieving sales, retention, or customer service targets.
- Strong Negotiation Skills: Ability to propose solutions and close deals that satisfy customer needs while benefiting the company.
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