Empleos actuales relacionados con It Service Level Manager - Santiago - Bat
-
IT Service Level Manager
hace 2 meses
Santiago, Chile British American Tobacco A tiempo completoBAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco Chile has an exciting opportunity for an IT...
-
IT Service Level Manager
hace 2 meses
Santiago, Chile BAT A tiempo completoBAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco Chile has an exciting opportunity for an IT...
-
IT Manager
hace 5 meses
Santiago de Chile IT HUNTER A tiempo completoDescription Join a Leading Industrial Projects Company as an IT Manager Are you a visionary IT professional ready to make a significant impact? Our esteemed industrial projects company is seeking an accomplished IT Manager to drive service excellence aligned with business goals and technical boundaries. You will be the linchpin in our local operations,...
-
Service Delivery Manager It
hace 3 meses
Santiago de Chile Yel Solutions A tiempo completoDesde Yel Solutions, empresa con sede en Argentina y filiales en América, busca incorpora a su staff de especialistas un Jefe de servicio IT ( Service Delivery Manager) con experiência mínima de 5 años liderando operaciones de Service Desk y/o Field Support de más de 50 posiciones. Se requiere conocimientos de ITIL. Lugar de trabajo: Chile. Tipo de...
-
IT Infrastructure Manager
hace 3 meses
Santiago de Chile Adidas A tiempo completoPurpose & Overall Relevance for the Organization: - Market business expects solid and best in class infrastructure support services, service management and project delivery. The IT Infrastructure Manager - Jefe de Infraestructura y Soporte TI will contribute heavily on seamless running of IT services (day to day support) as well as project delivery (opening,...
-
IT Incident Manager
hace 3 meses
Santiago, Chile Prometeo Talent A tiempo completo**About us** This company provides a software platform powered by AWS. This platform can be easily customized to help various clients, including financial service providers, debt collection agencies, debt buyers, telecommunication companies, utility companies, and others, achieve better results when working with customers facing financial challenges....
-
Service Desk Manager
hace 3 meses
Santiago de Chile Readiness IT A tiempo completo¡Estamos en búsqueda del mejor talento para que sea parte de nuestro equipo! **Service Desk Manager** **Cliente asignado**: Empresa líder del rubro de telecomunicaciones **Trabajo híbrido** **Requerimientos**: - Actuar como SPOC del servicio - Garantizar el seguimiento ey reporteria de Incidencias - Responsable por gestionar la prioridad de las...
-
Project Manager Iii
hace 3 meses
Santiago, Chile Robert Half A tiempo completoRobert Half is seeking a Project Manager III - IT As Program Manager, your specific responsibilities will include: - Project manager over Infrastructure build out for move of PeopleSoft into cloud. - Plan priorities that impact multiple or enterprise/global projects. - Manage end-to-end project delivery of project with highly complex issues, tech...
-
IT Support Engineer
hace 3 meses
Santiago de Chile Atlas Copco Chile SpA. A tiempo completoOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **Your role** - Provide full onsite/desk side and remote...
-
IT Engineering Manager
hace 3 meses
Santiago, Chile BairesDev A tiempo completoWho We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...
-
Support Service Manager
hace 3 meses
Santiago de Chile Adobe A tiempo completoOur Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
-
Jefe de Servicios IT
hace 3 meses
Santiago de Chile Yel Solutions A tiempo completoDesde Yel Solutions, empresa con sede en Argentina y filiales en América, busca incorpora a su staff de especialistas un Jefe de servicio IT ( Service Delivery Manager) con experiência mínima de 5 años liderando operaciones de Service Desk y/o Field Support de más de 50 posiciones. Se requiere conocimientos de ITIL. Lugar de trabajo: Chile. Tipo de...
-
Area Sales Manager
hace 3 meses
Santiago de Chile Value Smart Trading Limited A tiempo completoROLE: AREA SALES MANAGER Location: Chile Experience: Minimum 2 Years Industry: IT Hardware Must have an experience of selling HDD, SSD, Desktop, CPU items etc. **Job Highlights**: B2B sales, Corporate Sales, Computer hardware (IT) sales, Lead Generation, Business Development, Country Level Sales, Sales Management, Market & Network Development **Key...
-
Service Delivery Manager
hace 3 meses
Santiago de Chile MyPass Global A tiempo completoMyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforce management & credentialing system that is looked to for best practice in this...
-
Product Manager Head/vp Level
hace 2 meses
Santiago de Chile Talent Mapping A tiempo completo**Acerca del puesto Product Manager Head/VP Level**: Posición para un Series B Startup apadrinada por el grupo Softbank. La compañía está buscando un perfil: - Estratégico - Capacidad analítica - Justifica decisiones en base a Data - Experiência en Consultoría y Tech Companies/Producto Digital. El rol tiene un alcance estratégico con relevancia en...
-
Head It
hace 3 meses
Santiago de Chile Pacifica Continental A tiempo completo**Purpose** Our client is looking for a Head of IT, who will use his or her high level of experience to ensure that the functionality and performance of existing and new IT services used in Chile are in line with customer expectations and corporate policies and standards. He is also responsible for supporting and operating corporate IT services during...
-
Service Controller Latam Manager
hace 3 meses
Santiago de Chile KALE Recruitment A tiempo completoOur client is an international wind player, with over 30 years of experience in the business - an innovative company with a dynamically growing team. Currently for their finance team supporting the O&M department we are looking for a Service Controller for the region. In this role you will be the Business Partner of the Service Management of the Region -...
-
IT Manager
hace 3 meses
Santiago de Chile SOHO A tiempo completo**Descripción**: Somos** SOHO,** una compañía con más de 26 años de trayectoria, experta en diseño, innovación y desarrollo de experiências digitales. Nos apasiona crear experiências memorables centradas en el cliente, buscando impactar positivamente en negocios, organizaciones y sociedad. En esta oportunidad nos encontramos en la búsqueda de un...
-
Service Manager
hace 3 meses
Santiago de Chile Netaxion Chile-Perú A tiempo completoSomos NETaxion empresa con 10 años de funcionamiento en el mercado; dedicada a brindar servicios de infraestructura TI, OT, redes industriales y fibra óptica para la continuidad operacional de la industria minera. Actualmente, nos encontramos en la búsqueda de un Service Manager para Los Bronces con el siguiente perfil: - Formación profesional en...
-
Field Service Manager
hace 1 mes
Santiago de Chile Ecolab A tiempo completoEcolab is currently seeking a **Field Service Manager I - QSR **to work in our QSR business unit. In this role you will be responsible for partnering with our customers in an assigned territory and providing them with personal customer service and solutions for all of their cleaning and sanitation needs. **What’s in it For You**: - The opportunity to...
It Service Level Manager
hace 2 meses
BAT is evolving at pace into a global multi-category business.
With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change.
Come, join us on this journeyBritish American Tobacco Chile has an exciting opportunity for an IT Service Level Manager in SantiagoThis role is part of the IT Function.The role is responsible for An IDT Services Operations Manager (SOM) plays a crucial role in an organization by ensuring that the IT services meet the agreed-upon standards of performance, reliability, and availability.
The impact of a Services Operations Manager in an organization can be summarized in several key areas: Customer happiness, performance improvement, resource optimization, risk management, strategic alignment, regulatory compliance, innovation and growth and collaboration and team building.Your key responsibilities will include:On-going service delivery and service support in order to meet agreed customer requirements.Develop / deploy new / changed application / technology services.Improve End-User experience through Digital solutions.Definition of service models.Assessment of the impact of new services or changes to existing services and use agreed global, standardised IT Service Management processes.Monitoring of outsourced service delivery and maintain service standards and service catalogues.Raise / resolve issues • Participate in internal / external service review meetings.Collate required data and reports for analysis and facilitate service & performance monitoring.What are we looking for?
Bachelor's degree or equivalent experiencein Information Technology, Computer Science, Business Administration, or a related field is typically required.
A master's degree or equivalent experience can be an advantage.Certifications: Certifications such as ITIL (Information Technology Infrastructure Library), ISO/IEC 20000, or other service management qualifications are highly beneficial.IT Service Management (ITSM): Extensive experience in ITSM practices, tools, and methodologies is essential.
Familiarity with ITIL standard processes is ofcrucialtial.Performance Monitoring Tools: Experience with tools used for supervising and reporting on service performance (e.g., ServiceNow)Partner Management: Ability to handle relationships with key stakeholders, including customers, senior management, and cross-functional teams.Communication Skills: Strong verbal and written communication skills for crafting reports, presenting findings, and negotiating SLAs.Conflict Resolution: Skills in resolving conflicts and handling complaints optimally.Proficient in English (written and verbal) is a must, Portuguese is a plus.What we offer you?• We offer a market leading annual performance bonus (subject to eligibility)• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives• Your journey with us isn't limited by boundaries; it's propelled by your aspirations.
Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together.
Seize the opportunity and own your development; your next chapter starts here.• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills• We prioritise continuous improvement within a transformative environment, preparing for ongoing changesWHY JOIN BAT?We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.Collaboration, inclusion and partnership underpin everything we do here at BAT.
We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles.
We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.We see the career breaks as opportunities not obstacles.
Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g.
time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).Come bring your difference and see what is possible for you at BAT.
Learn more about our culture and our award winning employee experience here.If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us.
We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
