IT Support Consultant

hace 3 días


Santiago de Chile MineSense Technologies A tiempo completo

**Responsibilities**:

- Support the setup of all IT equipment, laptops and network requirements for the Santiago office.
- Ensure the timely logging, tracking, escalation, and resolution of end-user support requests.
- Investigate nature of problems (such as hardware device and software issues); evaluate, recommend and implement solutions based on troubleshooting efforts.
- Deploy new software and hardware to users.
- Support Office 365/MS Office 2016/Windows 10.
- Conduct software/hardware asset management, inventory tracking and database management and implementation of software licenses.
- Additional duties as occasionally required by your manager.

*All work will be carried out under the supervision of the IT Administrator, and a strong independent work ethic is essential.

**Qualifications**:

- Excellent customer service and interpersonal skills.
- Good grasp of the English language (written and oral) is required.
- Strong written and verbal communications skills, both technical and non-technical.
- Strong project support, time management, organizational, analytical, and problem-solving skills.
- Ability to multitask, prioritize daily workload, and work well under pressure.
- Manage and maintain Windows and Linux Servers, Windows 10 machines, and Linux workstations.
- Comfortable with Linux.
- Experience with Active Directory, implementing GPOs.
- Knowledge of technologies: Office 365, Microsoft Teams, Outlook.
- Be able to lift 50lbs.
- Familiarity with switches and firewalls is nice to have.
- Legally able to work in Chile.

**Why MineSense is your next great opportunity**:
We use the latest software, hardware, industrial, controls and communication technologies in each of our sensor-rich products. You are guaranteed to work with new technologies that expand your technical knowledge and expertise.

**Contact Details**:
**Job Type**: Part-time


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