IT Support Engineer

hace 2 días


Santiago de Chile Ingram Micro A tiempo completo

**Description**

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions and Cloud Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with operations in 64 countries and more than 35,000 associates.

**Position Summary**:This role is responsible for IT infrastructure local support, includes assistance to internal clients in terms of networking, desktops, backups and information security services, as well as having communication with corporate technical experts.

This role includes support at warehouse and sometimes at commercial office.

**Function and Responsibilities**
- Support Desktop, printers, server, storage and networking infrastructure
- Support Backup/recovery and replication infrastructure
- Support Operating system software
- Support Telephony hardware and software
- Support datacenter environmental infrastructure i.e power, cooling, rack space, cabling, etc.
- Provide technical infrastructure support, on-call troubleshooting, escalate incidents and problem tickets, i.e. resolve implementation, integration and communication system issues
- Support internal user to resolve technical issues in desktop and laptops
- Maintain a common documentation library of standardized procedures and configurations
- Fulfill security information standards based on corporate compliance policies
**Required skills & experience**
- 1-3+ years work experience in diverse IT technical
- Technical Computer Science degree, Engineering degree desirable or related discipline
Experience with various technology platforms in embedded devices i.e.. Mobile, Web, Windows, security access control
- Technical skills in:

- Windows desktop (w10)
- Windows servers technologies
- Standards of DNS, DHCP, AD and desktop delivery solutions
- TCP/IP delivery methods and solutions
- Technical desire but not excluded
- Virtual Severs Management (VMWare 6.0, ESX/ESXi, vPhere, vMotion)
- Cisco or Ethernet security devices and setting up
- ITIL Certification is desirable

**Competencies**
- Solution orientated - Develops creative, workable solutions to issues. Demonstrates agility and resourcefulness in identifying creative and practical solutions.
- Collaborative - Good at collaborating with business users, corporate technical specialists. You must also appreciate ambiguity and working under pressure.
- Action Orientated - Enjoys working hard - responsive and flexible. Ability to work on multiple activities at once, prioritizing tasks and deliverables, and managing expectations accordingly.


  • IT Support Engineer

    hace 2 días


    Santiago de Chile Oracle A tiempo completo

    IT Support Engineer -220005HZ **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Oracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, help customers solve technical issues usually by remote diagnosis on the phone or via...

  • IT Support Engineer

    hace 7 meses


    Santiago de Chile Atlas Copco Chile SpA. A tiempo completo

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **Your role** - Provide full onsite/desk side and remote...

  • IT Support Engineer

    hace 4 semanas


    Santiago, Metropolitana, Chile Snaphunt A tiempo completo

    About the Role:We are seeking a skilled IT Support Engineer to join our team in New York. As a Senior IT Support Engineer, you will be responsible for optimizing Office 365 configurations, advanced troubleshooting, ticket management, and developing strong IT policies.Key Responsibilities:Optimize Office 365 Configurations: Administer SharePoint sites,...

  • IT Support Engineer

    hace 5 meses


    Santiago de Chile Frontapp A tiempo completo

    Location - Santiago, Chile Type - Full time Department - IT and Information Security Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up...


  • Santiago, Metropolitana, Chile Snaphunt A tiempo completo

    Senior IT Support Engineer RoleAbout the Job:We are seeking an experienced Senior IT Support Engineer to join our team as a Technical Lead. As a key member of our Managed Service Provider, you will be responsible for leading advanced technical projects, managing client accounts, and providing exceptional support services.Job Description:Optimize Office 365...


  • Santiago de Chile NTT Ltd. A tiempo completo

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • IT Support

    hace 1 semana


    Santiago de Chile Global Services Business A tiempo completo

    **Profile**: Oriented to the diagnosis and repair of Hardware and Software problems in computer equipment. - Systems, IT, or communications professional. - 1-3 Years of experience in technical support for computer equipment, printers, and accessories +++ communication equipment such as routers, switches and hubs, - Medium English - Good presentation and...

  • IT Support Associate

    hace 1 día


    Santiago de Chile Kongregate A tiempo completo

    **Kongregate brings fun to the world!** - have been downloaded hundreds of millions of times! Today we’re pouring our community-driven spirit into exploring the future of gaming and are diving headfirst into web3 technology. We’re fearlessly exploring what’s currently possible and what could be the future of the gaming industry. Our Blockchain team is...


  • Santiago de Chile Vacasa A tiempo completo

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a...

  • IT Manager

    hace 9 meses


    Santiago de Chile IT HUNTER A tiempo completo

    Description Join a Leading Industrial Projects Company as an IT Manager Are you a visionary IT professional ready to make a significant impact? Our esteemed industrial projects company is seeking an accomplished IT Manager to drive service excellence aligned with business goals and technical boundaries. You will be the linchpin in our local operations,...


  • Santiago de Chile CGS A tiempo completo

    Position Description: The ideal Directories Technical Support Engineer is an articulate and seasoned technical specialist who understands and can appreciate the challenges organizations face in implementing and integrating cloud technologies into complex IT environments across heterogeneous operating environments. You have technical depth and...

  • IT Support Consultant

    hace 4 días


    Santiago de Chile MineSense Technologies A tiempo completo

    **Responsibilities**: - Support the setup of all IT equipment, laptops and network requirements for the Santiago office. - Ensure the timely logging, tracking, escalation, and resolution of end-user support requests. - Investigate nature of problems (such as hardware device and software issues); evaluate, recommend and implement solutions based on...


  • Santiago de Chile New Era Technology A tiempo completo

    _New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide._ - We are looking for team...


  • Santiago de Chile Servicios AWS Chile Limitada A tiempo completo

    1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Job summary Amazon's IT Support is the first point of contact for technical support service requests. Our IT...

  • IT Support

    hace 1 mes


    Santiago de Chile BC Tecnología A tiempo completo

    En *BC Tecnología*, somos una consultora de TI con un fuerte enfoque en el cliente y un equipo experto en diversas áreas tecnológicas. Nuestra misión es ofrecer soluciones innovadoras que se alineen con las necesidades de nuestros clientes. Con más de 6 años de experiência, operamos en sectores como servicios financieros, seguros, retail y gobierno,...

  • IT Support

    hace 5 días


    Santiago de Chile Sodimac A tiempo completo

    Falabella Equipo Corporativo - Data y Business Intelligence Chile, Metropolitana, Santiago. 02 Feb 23 Funciones del cargo ¡Si tienes una mente inquieta y te gusta soñar en grande, este llamado es para ti! En Falabella Tecnología buscamos un IT Support para sumarse al equipo de Gerencia de Data y Analytics. Somos Falabella, UN equipo diverso con más...


  • Santiago de Chile Openpath Security Inc. A tiempo completo

    Company Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. We unify voice, data, video and analytics in one...


  • Santiago de Chile Fluor Corporation A tiempo completo

    A Construction Support Engineer IV plans and performs work requiring sound engineering judgment in the evaluation, organization, and execution of assignments. As a fully competent Construction Support Engineer, applies diversified knowledge of construction and technical principles, practices, and methods for a range of assignments requiring knowledge and...


  • Santiago de Chile Get More Students A tiempo completo

    **Must be fluent in English to be considered for the position (Oral & Written)**_ **Position**: Tech Support Engineer **Job Type**: Full-Time | Fully Remote **Role** As a Tech Support Engineer, your primary responsibility is to provide exceptional technical support to our clients. You will be responsible for investigating and resolving technical issues...


  • Santiago de Chile Foxys Computing Services A tiempo completo

    **The position of IT support Technician (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...