Strategic Account Manager

hace 1 mes

Santiago, Chile Finning International Inc. A tiempo completo

Company: Finning Chile S.A.

Worker Type: Permanent

Position Overview:

El alcance del rol incluye la construcción, gestión y expansión de relaciones comerciales de mediano y largo plazo, la preparación de estrategias para proteger, crecer y diversificar la relación con clientes existentes y nuevos, identificando oportunidades de ventas cruzadas e incrementales, la identificación proactiva de espacios de mejora y/o desviaciones de los resultados esperados por los clientes al optar por los productos y servicios de Finning CAT, y ser el portavoz del cliente al interior de la organización de Finning CAT.

Job Description:

En el marco de la Ley 21.015 que incentiva la contratación de Personas con Discapacidad al Mundo Laboral, Finning, socio estratégico de CATERPILLAR, líder en distribución de equipos y servicios, te invita a unirte al líder que mueve las industrias y a participar con nosotros en el proceso de postulación para el cargo de Strategic Account Manager, quien será responsable de liderar el desarrollo y ejecución del plan de cuenta de cada uno de los clientes de su cartera, a partir de una estrategia comercial que integre todos aquellos productos y servicios de Finning que sean altamente valorados por los clientes asignados.

Este rol implica una comprensión profunda del sector minero, de los equipos y productos comercializados por Finning, como también la capacidad para construir relaciones de largo plazo, tanto con los clientes mineros asignados y con los Account Manager de Caterpillar, además de habilidades para identificar y explorar oportunidades de negocio.

Principales Funciones:
  • Liderar y gestionar el desarrollo y articulación de los planes de cuenta para maximizar el valor de la relación, entendiendo las necesidades específicas de cada cuenta y trabajar en colaboración con los equipos internos para ofrecer soluciones a la medida.
  • Construir y mantener relaciones sólidas con los principales stakeholders entre los clientes y el equipo de soporte Finning CAT.
  • Coordinar con los equipos de producto, logística, marketing y servicio al cliente para garantizar la entrega de soluciones óptimas y la satisfacción del cliente.
  • Reportes y Seguimiento de Desempeño: Monitorear y analizar el rendimiento de las cuentas, generando informes periódicos para evaluar el progreso y ajustar estrategias y presentar reportes detallados a la gerencia sobre el estado de las cuentas, oportunidades y desafíos.
  • Implementar estrategias y liderar el proceso para optimizar la experiencia de los clientes al interactuar con Finning.
  • Realizar visitas regulares a las instalaciones del cliente para comprender mejor su operación y fortalecer la relación.
  • Analizar el mercado minero y las tendencias de la industria para identificar nuevas oportunidades de negocio.
Requisitos Solicitados:
  • Ingeniero/a Industrial, mecánico, minas, comercial o símil.
  • Experiencia mínima de 5 años en gestión de cuentas estratégicas o ventas en el sector minero o industrial.
  • Estudios de post grado en gestión de marketing y ventas (deseable).
  • Experiencia en liderar procesos de preparación de propuestas comerciales y licitaciones para la gran minería.
  • Experiencia en gestión de relacionamiento con clientes.
  • Capacidad para trabajar de manera autónoma y tomar decisiones estratégicas que beneficien tanto al cliente como la empresa.
  • Dominio intermedio - avanzado del idioma inglés comprobable.
Requisitos Internos de Postulación:
  • Contar con al menos 1 año de antigüedad en el rol actual.
  • Contar con una nota de evaluación de desempeño de cumple o superior.
  • Nivel mínimo para postular: 6.

Si cumples con estos requisitos te invitamos a poner tu talento en movimiento y a postular con nosotros.

  • Esta publicación tiene fecha de inicio 13 de Noviembre de 2024, y fecha de finalización 27 de noviembre de 2024.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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