Customer Specialist
hace 1 semana
Michael Page is looking for a Customer Specialist for a multinational financial services company.
Position Summary: The profile should be responsible for contacting customer service clients for large accounts, managing modifications, invoicing, and maintaining accurate payment history records.
Main Responsibilities:
- Perform key account collections and lead customer service activities such as modifications and invoicing.
- Maintain detailed and accurate records of customer payment history and account status.
- Be the first point of routine contact for customers, through calls, to obtain payment for goods or services.
- Identify calls requiring special attention or personalized responses and escalate them appropriately.
- Utilize computerized systems for tracking, information gathering, and problem resolution.
Position Requirements:
Skills:
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed expectations and provide excellent service, both directly and indirectly.
- Conflict Management: Ability to anticipate, recognize and effectively manage conflict at the individual or group level.
- Effective Communication: Ability to transmit, receive and correctly interpret ideas, information, and needs through appropriate communication behaviors.
- Negotiation: Knowledge of successful negotiation techniques; ability to negotiate constructively with suppliers and external customers.
- Customer Interaction: Mastery of customer communication principles; ability to use interaction tools and techniques.
- Customer Support Policies: Knowledge of the organization's customer support policies, standards, and procedures; ability to guide customers in all interactions with the company.
- Customer Support Function Specific: Ability to assist customers with a specific type of support, using specialized tools and methods.
- Problem Management: Knowledge of the problem management process; ability to follow this process and bring reported problems to a successful resolution.
Education and Experience:
- Bachelor's degree in Finance or Business Administration, preferred.
- Experience in the construction and financial industry.
- Banking experience.
- Advanced English proficiency.
Benefits commensurate with a leading multinational company in its industry.
#J-18808-Ljbffr-
Customer Support Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Servicerocket A tiempo completoJob DescriptionWe are seeking a skilled Customer Support Specialist to join our team at ServiceRocket. The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work effectively in a fast-paced environment.
-
Customer Experience Specialist
hace 6 meses
Santiago de Chile Thermo Fisher Scientific A tiempo completoAre you ready to take your customer service skills to the next level? Thermo Fisher Scientific Inc. is looking for an exceptional Customer Experience Specialist to join our world-class team. As a global leader in scientific research and innovation, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. -...
-
Customer Experience Specialist
hace 6 meses
Santiago de Chile Thermo Fisher Scientific A tiempo completo**Work Schedule** Other **Environmental Conditions** Office Are you ready to take your customer service skills to the next level? Thermo Fisher Scientific Inc. is looking for an exceptional Customer Experience Specialist to join our world-class team. As a global leader in scientific research and innovation, we are dedicated to enabling our customers to...
-
Customer Experience Specialist
hace 6 días
Santiago, Metropolitana, Chile GP Strategies A tiempo completoJob SummaryWe are seeking a dynamic and proactive Customer Experience Specialist to join our team in Santiago de Chile. As a key member of our organization, you will be responsible for analyzing and optimizing the management of the after-sales area in terms of customer experience and customer satisfaction.
-
Customer Specialist
hace 2 semanas
Santiago, Chile Michael Page A tiempo completoSobre nuestro cliente Michael Page is looking for a Customer Specialist for a multinational financial services company. Descripción Position Summary: The profile should be responsible for contacting customer service clients for large accounts, managing modifications, invoicing, and maintaining accurate payment history records. Main...
-
Customer Experience Specialist
hace 3 semanas
Santiago, Metropolitana, Chile GP Strategies A tiempo completoAbout the RoleWe are looking for a highly skilled Customer Experience Specialist to join our team at GP Strategies. As a key member of our team, you will be responsible for analyzing and optimizing the management of the after-sales area in terms of customer experience and customer satisfaction.Responsibilities:Implement and manage key tools for scheduling...
-
Customer Service Representative
hace 1 semana
Santiago, Metropolitana, Chile Wesco A tiempo completoAt Wesco International, Inc., we are seeking a highly skilled Customer Service Representative - Inside Sales Specialist to join our team. As an Inside Sales Representative, you will play a critical role in driving sales growth and customer satisfaction through proactive selling techniques and excellent customer service.
-
Customer Support Specialist
hace 3 meses
Santiago de Chile WOLF A tiempo completo**Who We Are**: We’re a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We’re venture-backed, have been in the game for three years, and are looking for a customer support...
-
Technical Customer Support Specialist
hace 5 meses
Santiago, Chile Jules A tiempo completoHi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...
-
Customer Service Representative
hace 1 semana
Santiago, Metropolitana, Chile Wesco A tiempo completoAbout WescoWesco is a dynamic and customer-focused organization seeking an experienced Candidate Title: Customer Service Representative - Sales and Support Specialist to join our team. In this role, you will play a vital part in ensuring exceptional customer experiences.
-
Customer Support Specialist
hace 4 semanas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoUnlock Your Potential in Customer SupportAre you passionate about delivering exceptional customer experiences? Do you have a knack for technical problem-solving and a flair for communication?We're seeking a skilled Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you'll be responsible for providing...
-
Technical Customer Enablement Specialist
hace 5 meses
Santiago de Chile LatamCent A tiempo completo**Position Overview**: Flxpoint is seeking a talented and motivated Customer Enablement Specialist to join our team. As a Technical Customer Enablement Specialist, you will play a key role in managing our public documentation and creating content to promote customer engagement and success on the Flxpoint platform. **Your Mission**: - Manage and maintain...
-
Customer Service and Operations Specialist
hace 1 semana
Santiago, Metropolitana, Chile FedEx A tiempo completoFedEx is widely acknowledged as a world-class company with a strong commitment to customer service and operational excellence. We are honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies.We are seeking an experienced Customer Service and Operations...
-
Customer Support Specialist
hace 2 semanas
Santiago, Chile WOLF.XYZ A tiempo completoWho We Are: We’re a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We’re venture-backed, have been in the game for three years, and are looking for a customer support...
-
Customer Experience Specialist
hace 1 mes
Santiago, Metropolitana, Chile Maersk A tiempo completoMaersk is seeking a Customer Experience Specialist to build strong relationships with customers and deliver excellent customer service.The ideal candidate will have knowledge of shipping, supply chain, or logistics industry and excellent stakeholder management, interpersonal, and communications skills.Key responsibilities include:Understanding customer's...
-
Customer Onboarding Specialist
hace 5 meses
Santiago de Chile Lemontech A tiempo completoEn Lemontech nos dedicamos a desarrollar nuestros propios SaaS con un fuerte foco en la** industria Legal **y de Servicios profesionales. Tenemos grandes desafíos, ya contamos con oficinas en Chile, Perú y México, y cada día tenemos más usuarios alrededor del mundo, en todos los países, todos los idiomas y a toda hora! Poder atender un público así de...
-
Customer Experience Optimization Specialist
hace 3 días
Santiago, Metropolitana, Chile GP Strategies A tiempo completoAbout GP StrategiesGP Strategies Corporation is a leading provider of talent transformation solutions. Our award-winning learning and development services help organizations transform through their people, achieving meaningful change.With over 55 years of experience working across thousands of projects and initiatives globally, we've learned that successful...
-
Santiago, Metropolitana, Chile Damco Spain SL A tiempo completoOverviewDamco Spain SL is a leading company in the container logistics industry, with a vision to be a true integrator of container logistics. We are seeking a highly skilled Customer Service Specialist to join our team.
-
Customer Support Specialist
hace 7 días
Santiago, Metropolitana, Chile WOLF A tiempo completoEmpower Clients with Exceptional SupportWe are seeking a highly skilled Customer Support Specialist to join our rapidly growing team at WOLF. As the go-to expert for our clients, you will be responsible for delivering seamless and stellar experiences through email and chat interactions.The ideal candidate will have prior experience in a customer support role...
-
Customer Service Specialist
hace 1 semana
Santiago, Metropolitana, Chile Buscojobs Chile A tiempo completoJob Description:We are seeking a highly skilled Customer Service Specialist to join our team in Chile. The successful candidate will be responsible for managing key account collections, leading customer service activities, and maintaining accurate payment history records.Main Responsibilities:Key Account Collections: Perform timely and effective collections...