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MineStar Onboard Specialist

hace 2 meses

Santiago, Metropolitana, Chile Caterpillar, Inc. A tiempo completo

Career Area:
Product Support

Job Title:
Onboard Specialist in Mining Technology

Company:
Caterpillar Inc.

Job Description:


When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

Our team is responsible for providing technical expertise and support to customers and dealers in the mining industry.

As an Onboard Specialist, you will be the expert in MineStar on-board autonomous truck technology and onboard terrain and fleet technology.


Key Responsibilities:

  • Drive customer recognition of the value of Command for Hauling, product feature design, improved processes, and change management.
  • Provide technical expertise related to Caterpillar MineStar Technology products, mainly focused on the on-board autonomous technology.
  • Provide operational support to the Autonomous Trucks operation.
  • Support customers and local Caterpillar Dealers by providing basic product application expertise.
  • Consult with site on basic features and processes are in place to support mining technology.
  • Benchmark site performance using several maintenance metrics to ensure continuous improvement on Autonomous truck availability and reliability.
  • Recommend MineStar and Mining Equipment Management Best Practices.
  • Support customers and local Caterpillar Dealers through the change management process.
  • Supports basic training of Caterpillar Dealers personnel in areas of expertise.

Requirements:

  • Bachelor's degree in Mechanical, Electrical, Electronic or Mechatronic Engineering (desired).
  • Working background in Mining Heavy Equipment Maintenance.
  • Minimum of 1 year of experience within Mining Industry or Mining Technology (Systems and Practices).
  • Intermediate English.

Preferred Qualifications:

  • Basic knowledge on high precision positioning systems (GNSS) and Network Communications.
  • Experience on Caterpillar MineStar Command for Hauling on-board technology or similar.
  • Driver License.
  • Advanced English.
  • Knowledge in data analytics and experience in data base reporting (ex. SQL, SAP BO, PowerBI).

About Caterpillar:
Caterpillar is a leading manufacturer of heavy equipment and machinery for the mining, construction, and energy industries. We are committed to providing innovative solutions and exceptional customer service to our customers around the world.