IT Support Specialist

hace 2 semanas

Santiago, Metropolitana, Chile GHD A tiempo completo

GHD: A Commitment to Excellence



As part of the global team, working on complex and rewarding projects, you'll be at the forefront of driving change.



Our office in Santiago, Chile is looking to bring onboard a ISHELP Technician to support the ISHELP group.



Key Responsibilities:


  • Provide technical support for Server, Workstations and through remote assistance
  • Assist users with application and operating system problems and resolve their computing requirements in a timely manner
  • Accurately log all client requests in the Service Desk ticketing system
  • Diagnose and resolve client issues related to hardware, telephone, printers, software etc. including upgrades
  • Escalate and coordinate reported incidents to other relevant internal IS department
  • Contribute to the close-working and effective function of the IS team
  • Be an active member of a supportive and customer service-oriented team
  • Maintenance of network & non-network computers
  • Follow standard Service Desk procedures, IS security, administration, access controls etc
  • Installation & control of approved software applications being used by the company
  • Ensure that all issues logged are tagged, tracked and resolved at the earliest to minimize downtime
  • Perform asset management activities, both hardware and software in accordance with GHD policies and procedures.


Requirements:




  • A Bachelor's Degree Engineering (Computer/Telecommunications), Computer Science/Information Technology or equivalent
  • Preferably with at least 2 years Help Desk/Technical Support experience
  • Industry Certification (ie MSCE, ITIL) would be desirable
  • Mandatory - Good communication skills in French and English (both oral and written)
  • Proficiency in MS Office applications
  • Willingness to work on shifting work hours


As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, color, sex, sexual orientation, gender identity, age, disability, marital status or veteran status.



About GHD:



We're seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways.



Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.



At GHD, we don't just believe in the power of commitment, we live and breathe it every day.



We pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change.



We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.



See what the power of commitment can do for you.

  • IT Support Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    **Job Summary**We are seeking a skilled IT Support Specialist to join our Maersk Line Account Management team. As a key member of our team, you will provide onsite support for desktop management, asset management, and physical support for other IT equipment.**Key Responsibilities**Provide onsite support for incidents that cannot be resolved remotelyDesktop...

  • Support Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    Job Summary:The Support Specialist - Regional IT will provide onsite support for desktop management, asset management, and physical support for other IT equipment, including servers, switches, printers, cabling, etc. The role will be responsible for fulfilling those services which require physical onsite presence.Key Responsibilities:Provide onsite support...

  • Technical Support Specialist for IT Infrastructure

    hace 1 semana

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    At Iron Systems, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our clients, ensuring their IT infrastructure runs smoothly and efficiently.About the JobThis is a full-time position that requires a strong background in IT...

  • IT Technical Support Expert

    hace 16 horas

    Santiago, Metropolitana, Chile Moderntech Computer Systems Inc A tiempo completo

    Job OverviewModerntech Computer Systems Inc is seeking a skilled IT Technical Support Specialist to join our team. As an integral part of our technical support group, you will be responsible for providing top-notch support to our customers, ensuring their computer systems and equipment are running smoothly.

  • IT Support Specialist for Global Community

    hace 4 días

    Santiago, Metropolitana, Chile Signant Health A tiempo completo

    Service Desk (Delivery) SpecialistSantiago, Chile Req #2811We are seeking a talented Service Desk (Delivery) Specialist to spearhead incident management and contribute to exciting projects. As a specialist, you will play a critical role in providing top-notch IT support for the global end-user community.Key Responsibilities:Incident Management: Provide Level...

  • IT Support Specialist for Sales and Marketing Applications

    hace 1 mes

    Santiago, Metropolitana, Chile Atlas Copco A tiempo completo

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team in Santiago, Chile. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our sales and marketing teams, ensuring the smooth operation of our applications and systems.Key ResponsibilitiesProvide technical support and...

  • Maersk IT Infrastructure Support Specialist

    hace 2 días

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    **Job Description:**We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Maersk.Company Overview:Maersk is a global leader in the logistics and shipping industry, with a rich history of innovation and customer satisfaction. Our company culture values diversity, inclusivity, and continuous improvement.Salary: $65,000 -...

  • IT Support Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile GHD A tiempo completo

    About the Role:GHD is seeking a skilled IT Support Specialist to join our team in Santiago, Chile. As a Technical Support Engineer, you will provide end-user support and customer service for French and English-speaking clients within and across zones on company-supported computer applications and platforms via voice, email, and chat.Key...

  • Highly Skilled IT Support Specialist

    hace 7 días

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    Job DescriptionIron Systems is seeking a highly skilled IT support specialist to join our team. As an integral part of our organization, you will play a critical role in providing top-notch technical assistance and support to our clients.Responsibilities:Provide exceptional technical support for hardware, software, and operating system issues, ensuring...

  • Desktop IT Support Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    Job SummaryAt Iron Systems, we are seeking a highly skilled and experienced Desktop IT Support Specialist to join our team.Key ResponsibilitiesTechnical RequirementsHardware and Software TroubleshootingStrong experience in troubleshooting hardware, software, and operating system issues on desktops, laptops, and computer peripherals.Ability to fix issues...

  • Technical Support Specialist

    hace 3 semanas

    Santiago, Metropolitana, Chile Brilliant Computers A tiempo completo

    Job Title: Technical Support Specialist Job Description: As a member of the Brilliant Computers team, this Technical Support Specialist will be responsible for providing exceptional support to our clients. Key responsibilities include installing, troubleshooting, and repairing desktops, printers, and other computer peripherals. Additionally, the successful...

  • Desktop Infrastructure Support Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    Job Description:We are seeking a skilled Desktop Infrastructure Support Specialist to join our team at Iron Systems. The ideal candidate will have strong experience providing IT infrastructure field support, troubleshooting hardware, software, and operating system issues, and fixing problems without impacting warranty or security compliance requirements.Key...

  • Infrastructure Support Specialist

    hace 1 semana

    Santiago, Metropolitana, Chile Wabtec A tiempo completo

    About the RoleWe are seeking an experienced Infrastructure Support Specialist to join our team in Jacksonville, Florida.Job SummaryThe successful candidate will be responsible for providing technical support for our Wabtec TCOS products, ensuring customer success through prompt and effective issue resolution.Key ResponsibilitiesProvide phone, e-service, and...

  • Desktop Support Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    Job SummaryAt Iron Systems, we are seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch IT infrastructure field support, troubleshooting hardware, software, and operating system issues, and fixing problems without impacting hardware warranty or customer security...

  • Desktop Support Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    Job SummaryAt Iron Systems, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch IT infrastructure field support, troubleshooting hardware and software issues, and ensuring that all technical problems are resolved efficiently and effectively.Key Responsibilities...

  • IT Infrastructure Specialist

    hace 5 días

    Santiago, Metropolitana, Chile oilandgas A tiempo completo

    About the RoleAs an IT Infrastructure Specialist at oilandgas, you will play a critical role in designing and implementing cutting-edge infrastructure solutions that drive business growth. This is an exciting opportunity to work with a talented team of engineers who are passionate about delivering high-quality services.

  • Customer Support Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile SupportYourApp A tiempo completo

    Are you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp, a leading Support-as-a-Service company.As a Customer Support Specialist, you will be responsible for providing top-notch technical support to our clients across the globe. You will work closely with...

  • Customer Support Specialist

    hace 1 semana

    Santiago, Metropolitana, Chile Servicerocket A tiempo completo

    Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at ServiceRocket. The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work effectively in a fast-paced environment.

  • Global Executive Support Specialist

    hace 3 días

    Santiago, Metropolitana, Chile Willis Towers Watson (WTW) - Insurance Services A tiempo completo

    About the Role: We are seeking a highly skilled Global Executive Support Specialist to join our team at Willis Towers Watson (WTW) - Insurance Services.

  • Desktop Infrastructure Support Specialist

    hace 4 semanas

    Santiago, Metropolitana, Chile Iron Systems A tiempo completo

    Job SummaryIron Systems is seeking a skilled Desktop Infrastructure Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch field support for our clients.Key ResponsibilitiesProvide expert-level support for desktop hardware, software, and operating system issues.Install, troubleshoot, and...