Product Specialist

hace 5 meses

Santiago de Chile Apply Digital A tiempo completo

**Who we are**:We’re a global digital transformation partner for change agents. We offer connected thinking to deliver connected results that realize a business’ vision.

**What we do**:We empower enterprises to shift to evolving business opportunities, gain powerful insights and deliver experiences that drive growth.

**Who we help**:Our 600+ digital specialists have helped global companies like Kraft Heinz, Moderna, Tigo, Atlassian, The Very Group and IKEA create business impact.

**How we help**: Wherever our clients are on their journey, we partner to align teams on a unified vision and digital roadmap. Powered by modern technology, we design, build, and deliver seamless experiences.
- **_ LATAM countries _**:

- working in hours that align to _
**_CLST and ideally EST._**

Are you driven by the development of big ideas and their transformation into solutions that deliver business and customer value? Are you excited by the prospect of collaborating with a top-notch multidisciplinary UX, design & technology team to build digital products? If you have successfully led the whole process of building a digital product from discovery stage to delivery and launch, then the

As a
**Product Specialist**, you will work within the Product Management team and work in partnership with clients and directly and a multidisciplinary team of experts. You will own the product delivery and execution of the roadmap, gather requirements, understand the why, challenge our clients from a partnership perspective to ensure high quality of your solution and prioritize focusing on business outcomes, user value, and ROI of the products we build in partnership with our clients. In short, you’ll be expected to onboard with clients quickly, align internal and external teams, and deliver outcomes.

**Responsibilities**:

- Assemble detailed requirements for product, platform, and commerce initiatives, navigating stakeholder and technology ecosystems.
- Build and champion product strategies and vision throughout client engagements, as well as brief and inspire internal team members to deliver on that vision.
- Retrieve and analyze feedback from end users, customers, stakeholders, other teams, and various research methods to shape requirements, features, and end products.
- You are able to build trust and inspire confidence with clients by understanding their needs and using product management frameworks to align them on your thinking, rationale, and proposed decisions/recommendations.
- Contribute to creating product plans and roadmaps with the goal of getting the buy-in of executive stakeholders.
- Prepare, review, and achieve alignment on product requirements documents (PRD), product alignment documents (PAD), and product briefs.
- Build products in an Agile fashion and collaborate with cross-functional teams to enable an entire Agile environment towards your product.
- Organize product releases and prioritize properly, ensuring compliance with business value expectations.
- Prepare recommendations to track product use and impact on end users.
- Ensure requirements have been delivered to specifications, defects have been managed through to resolution, and assess readiness for launch.
- Prepare recommendations to expand product base and vision based on data and research-driven insight.
- Add value to the team - you are not just an order-taker. You understand what it means to drive ROI through business and customer value, you understand the constraints from all directions, and you use your consultative skills to make recommendations to move vision forward.

**Requirements**:

- You are perceptive, a creative leader, and a problem solver.
- You are professional, confident, and able to discern which ideas will work.
- You have a minimum of 3 years of experience in a Product Management role where you developed digital products that you have shipped, managed, and operated.
- You have performed product ownership and product discovery and are able to leverage relevant product management frameworks and mental models to validate problem spaces and potential solutions.
- You aim to develop exceptional client service skills and excel in communication when working with your team, client stakeholders, and leadership.
- You are comfortable navigating client situations and recommending paths to resolving uncertainty and can work effectively across disciplines in a client-facing capacity.
- You have the ability to deconstruct epics into individual users stories and can lead a product squad to navigate uncertainty.
- You thrive on turning ambiguity and conflicting information into clarity in a fast-changing environment.
- You understand both technical and non-technical languages and can convey technical concepts to non-technical people as well as turn business, UX, design requirements into technical specifications.
- Past experience in a consultation role or similar roles, through an Agency, Consultancy, or other Professional Services Firm is an

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