Account Coordinator

hace 4 semanas


Santiago, Metropolitana, Chile HH Global A tiempo completo
Account Coordinator


El coordinador de cuentas será responsable de apoyar al director o gerente de cuentas y a otros miembros del equipo de cuentas en el desarrollo y la coordinación de todos los proyectos.

Será responsable de todos los aspectos de la producción, las compras y la ejecución de la cuenta o el proyecto.

Esta persona trabajará con los proveedores, los miembros del equipo interno y las partes interesadas externas para garantizar que los proyectos se compran y se ejecutan de forma que se garantice la calidad y los precios competitivos, al tiempo que se supervisa y ejecuta un gran volumen de proyectos complejos.

Responsabilidades
Ayudar con los proyectos y los resúmenes creativos, reunir los requisitos del proyecto y gestionar los aspectos de producción en nombre del cliente, trabajar con los proveedores en los calendarios de entrega y mantener el estado actualizado de los proyectos asignados
Apoyar al Director de Cuentas o al Gerente con recomendaciones para los clientes y en la recopilación de actualizaciones de cuentas y proyectos para las presentaciones clave según se indique
Colaborar con los departamentos internos para garantizar la entrega puntual de todas las campañas y proyectos
Ayudar a elaborar presupuestos y presentaciones para proyectos clave.
Ejecutar la producción de forma eficiente de acuerdo con los procedimientos descritos en los procesos empresariales
Establecer y desarrollar relaciones satisfactorias con los distintos interlocutores comerciales de los clientes
Preparar informes sobre el estado de todos los proyectos activos para el Director de Cuentas o el Gerente para su revisión y uso de la empresa

Garantizar que el seguimiento de los objetivos y la consecución de los acuerdos de nivel de servicio y los indicadores clave de rendimiento (KPI) sean coherentes con las normas del cliente y los requisitos contractuales, así como con los KPI internos relacionados con la eficiencia operativa.

Introducir todas las especificaciones del proyecto y los datos pertinentes en un sistema de adquisición interno y mantener los puntos de datos clave en el sistema, incluidos los presupuestos de los clientes, las órdenes de compra y las facturas.

Requisitos
Licenciatura en una disciplina relacionada
Más de 3 años de experiencia laboral profesional en un entorno de agencia, marketing o servicio al cliente en general
Gran atención a los detalles con probadas habilidades de gestión de proyectos
Excelentes habilidades de comunicación y presentación, con la capacidad de interactuar con profesionales de alto nivel
Gran dominio del software MS Office, especialmente Excel y PowerPoint
Mentalidad emprendedora con un impulso interno para alcanzar continuamente los objetivos y el éxito

  • Experiencia en entornos de ritmo rápido y alta energía

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