Grocery & Retail Account Coordinator Chile

hace 2 meses

Santiago de Chile Uber A tiempo completo

**About the Role**

As an Account Representative, you will play a pivotal role in driving post-sales activities for our Small-to-Mid Sized Business (SMB) partners in the Grocery & Retail sector in Chile. Your primary focus will be on developing and enhancing scalable methods to support our merchant partners in driving business growth. This role requires a combination of analytical skills, commercial expertise, and problem-solving abilities to achieve mutually beneficial outcomes for both our partners and Grocery & Retail.

**What you'll do**
- **Deep Understanding**: Gain a comprehensive understanding of the active selection of Small-to-Mid Sized Businesses (SMBs) in Grocery & Retail.
- **Analytical Insights**: Analyze partner performance metrics to identify trends and areas for improvement, focusing on operational, visibility, and financial KPIs.
- **Tailored Strategies**: Define and implement tailored strategies for different cohorts within the SMB segment based on their unique characteristics and needs.
- **Scalable Solutions**: Develop scalable solutions to enhance our merchants' retention and performance within Grocery & Retail.

**What you'll need**
- **Scalable Solutions Development**: Ability to develop and enhance scalable methods to support our merchant partners in driving business growth, leveraging data-driven insights and innovative strategies.
- **Analytical Insights**: Proficiency in analyzing data to gain insights into partner performance and identify areas for improvement, using these insights to inform strategic decision-making.
- **Commercial Expertise**: Utilize commercial expertise to communicate effectively with our partners in a scalable manner.
- **Problem-Solving**: Identify challenges faced by partners and develop creative solutions to address them, ensuring partner success and satisfaction.
- **Cross-Functional Collaboration**: Work closely with cross-functional teams, including Sales and Operations, to ensure alignment on partner needs and deliverables.

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