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Business Development and Sales Executive

hace 3 meses


Santiago, Metropolitana, Chile International Flavors & Fragrances A tiempo completo

Job description:


It's an exciting time to be part of IFF, we are looking for a highly skilled
Business Development and Sales Executive to join our Health & Biosciences Division (H&B), who will successfully develop, maintain, and strengthen IFF's relationship with customers in the dietary supplements industry
in South Cone.

This position offers an exciting role with much potential in a dynamic and strong industry.

S/he will be responsible for achieving ambitious growth objectives for the Probiotics, Extracts, HMO, Bioscience business Unit, delivering on the budget, and ensuring that H&B meets or exceeds the customer needs and expectations.

One of the main goals for this position is to create and maintain a robust project pipeline. Experience in the Pharmaceutical industry is a must.

Key responsibilities:

  • Makes IFF H&B the partner of choice for Probiotics, Extracts and Bioscience: cultivates and develops professional and productive relationships with existing and potential customers that help to reach strategic revenue growth and profit goals
  • Develops and manages an evergreen opportunity pipeline, strongly focusing on advancing the projects and continuously creating new opportunities
  • Organizes and coordinates activities aimed to identify customers' strategies, needs, and pains, as well as market trends, that could open new business opportunities for IFF H&B
  • Is aware and understands the customers' organizational structure, strategy, portfolio, performance, and market share
  • Develops specific growth and defense strategies and plans for her/his accounts
  • Keeps constant communication with her/his customers
  • Offers technical and commercial solutions to customers
  • Works continuously to strengthen her/his network at all levels within the customers' organizations
  • Monitors and communicates any change in her/his customers' organizations that may affect our business either in a positive or negative way
  • Develops account plans for key customers
  • Defines a clear gotomarket strategy, considering direct customers and distributors
  • Negotiates prices and contracts for current and future businesses
  • Keeps close contact with the Regional Industry Leader regarding the competitive environment and our portfolio strategy
  • Acts as a link between the customers and all IFF's areas (Customer Service; Application; Marketing & Communications; Logistics; Regulatory Affairs; Quality Assurance; others), meeting the requirements and service expectations of customers along the sales cycle
  • Monitors possible risks for our businesses and shares them using the tools and channels provided by the company (Salesforce, forecasting tools, regional meetings, etc.)
  • Maintains an accurate sales forecast for her/his accounts
  • Follows up on customers' complaints and negotiates internally to provide the best solution in the shortest possible time
  • Gives support to solve payment disputes with the customers when needed

Key Requirements:

  • You demonstrate a strong interest in the Health and Dietary Supplements industries and have a solid practical understanding of the market, products, and technologies. Having specific experience with Probiotics is a strong advantage
  • You have strong experience developing new businesses, with full ownership coordinating team members to achieve business objectives
  • You are great at listening to customers and are capable of converting customer pains and needs into business opportunities
  • You have welldeveloped analytical, conceptual, and problemsolving skills to provide customers with innovative business solutions
  • You have an outstanding ability to adapt your style to each customer
  • You show a sharp set of strategic selling, negotiations, and account management skills
  • You are recognized as a resultsoriented person
  • You are customerfocused, openminded, flexible, and thrive in a busy environment
  • You excel at planning, organizing, and prioritizing multiple tasks
  • You are relentless in following up
  • You have a solid business and commercial acumen
  • You are skilled in conflict resolution
  • You are excited to work in multicultural settings
  • You are an avid learner, willing to develop new skills required for professional development
  • You are selfmotivated and work independently, but at the same time are an exceptional team player who works collaboratively in a matrix organization
  • You manage yourself with integrity, adhering to the highest ethical standards
  • You have excellent communication skills in English, both written and oral
  • You have proficient computer skills (Word, Excel, PowerPoint, Outlook, Salesforce, others)
  • You are available to travel (up to 50% of the time)
Accountability

  • Meets or exceeds revenue and profit targets
  • Achieves strategic industry and customerspecific objectives defined for the segment
  • Builds and maintains a project pipeline to support business growth targets
  • Completes training and certifications required by