Customer Support Expert
hace 2 semanas
- Atender todos los canales de acceso establecidos por Rankmi.
Diagnóstico y revisión de errores para derivar al área de Desarrollo & Tecnología.
- Realizar los requerimientos solicitados por parte de nuestros clientes, siguiendo los protocolos de servicio del área:
- Administración de personas en el máster de personas y procesos:
- Administración de competencias dentro de los procesos. Administración de metas y KPI dentro de los proceso. Revisiones o QA a procesos. Apoyo en configuración de los distintos módulos del Hub Rankmi.
Requisitos
- Profesional de carreras como Técnico Administración, o carrera a fin.
- Profesional desde 1 año hasta 2 años de experiência en gestión de procesos, atención al cliente y/o configuración de plataformas.
Excluyente contar con nível
avanzado de Excel (deberá rendir test).
- Deseable experiência desde 1 año en empresas de TI, Sass, software, etc.
- Será un plus tener nível de inglés hablado y escrito intermedio (no excluyente).
Condiciones
- Políticas de trabajo Blended Working (modalidad de trabajo que combina tanto la presencial en oficina con teletrabajo).
- Bono vacaciones y bono matrimonio y/o unión civil.
- Medio día libre de cumpleaños, propio y hijos/cónyuge.
- Día libre de mudanza.
- Permisos de días, sin goce de sueldo.
- Flexibilidad en horarios laborales.
- Días de vacaciones adicionales.
- Trabajamos con metodologías ágiles y equipos multidisciplinarios.
- Ambiente relajado y multicultural. Relación cercana con jefatura.
- Oportunidad de desarrollo profesional en un entorno altamente innovador.
- Posibilidad de movilidad horizontal y vertical.
Tipo de puesto:
Tiempo completo
Pregunta(s) de postulación:
¿Cuáles son sus expectativas de Renta?
(Ingrese un número con dígitos)
¿Cuál es tu nível de Excel y qué sabes hacer?
(funciones, formulas, etc.)
¿Has trabajado en áreas de soporte para plataformas tech?
Comenta
-
Customer Support
hace 2 semanas
Santiago, Metropolitana, Chile Komatsu Cummins A tiempo completoLas personas son el motor de la compañía. Nuestro compromiso es potenciar tus capacidades y que puedas crecer con nosotros.Postula y transfórmate en protagonista de tu desarrolloCUSTOMER SUPPORT - QUILICURAPropósito del cargo.Responsable de gestionar y administrar las necesidades generadas por los usuarios, prospectos y clientes a través del canal de...
-
Customer Support
hace 2 semanas
Santiago, Metropolitana, Chile Komatsu Cummins A tiempo completoPublicada hoy porKomatsu CumminsJornada CompletaAdministrativoRegión Metropolitana de SantiagoQuilicura Las personas son el motor de la compañía. Nuestro compromiso es potenciar tus capacidades y que puedas crecer con nosotros. Postula y transfórmate en protagonista de tu desarrollo CUSTOMER SUPPORT QUILICURA Propósito del cargo. Responsable de...
-
Customer Support Analyst
hace 2 semanas
Santiago, Metropolitana, Chile MAJA-Maschinenfabrik A tiempo completoAre you proud of what you did today? Our Customer Support Analyst are.To further strengthen our Regional Service Business Team in Chile we are looking forward meeting you as our new Customer Support Analyst (6 months) - based in Santiago - Chile.Like a Customer Support Analyst serves as the key customer representative and point of contact for customer...
-
Customer Support Coordinator
hace 2 semanas
Santiago, Metropolitana, Chile MAJA-Maschinenfabrik A tiempo completoAre you proud of what you did today? Our Customer Support Coordinator are.To further strengthen our Regional Service Business Team in Chile we are looking forward meeting you as our new Customer Support Coordinator - based in Santiago - Chile.Like a Customer Support Coordinator (CSC) serves as the key customer representative and point of contact for customer...
-
Customer Support Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Pearl Abyss America A tiempo completoPearl Abyss America, Inc. - the team behind Black Desert and the upcoming titles DokeV and Crimson Desert - is seeking a high-performing, creative, results-oriented and quality-obsessed Customer Support Specialist to help accelerate our gaming reach to millions of Black Desert players in South America.The video games industry is transforming how players are...
-
Customer Support Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Admiral Markets A tiempo completoAdmirals is expanding and looking for a new hero to join our global team. Customer Support Specialist (Spanish language) - we know you are out thereWho we are?Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub,...
-
Customer Support Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Admirals Group A tiempo completoAdmirals is expanding and looking for a new hero to join our global team. Customer Support Specialist (English language) - we know you are out thereWho we are?Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub,...
-
Customer Support Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Toku A tiempo completoEstamos en la búsqueda del mejor Customer Support Specialist, quien se encargará de brindar soluciones y respuestas excepcionales a nuestros clientes de manera prioritaria. Debe ser alguien que se sienta cómodo en un ambiente ágil y dinámico, capaz de empatizar con el cliente y poder realizar análisis detallados para potenciar y hacer crecer esta...
-
Associate Engineer, Customer Support
hace 2 semanas
Santiago, Metropolitana, Chile ServiceRocket A tiempo completoLooking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being.With offices around the world, ServiceRocket's five-star products and services help tech giants like Atlassian, Salesforce, and Workplace from Meta get the most...
-
Support Service Manager
hace 2 semanas
Santiago, Metropolitana, Chile Adobe A tiempo completoOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...
-
Customer Support Agent
hace 2 semanas
Santiago, Metropolitana, Chile Admirals Group A tiempo completoWho we are?Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Financial Ecosystem, meeting people's life-long needs and making personal financial management easy to use, affordable, and secure. We are constantly expanding and diversifying our product offerings using market segmentation and...
-
Customer Service Representative-2
hace 2 semanas
Santiago, Metropolitana, Chile Alcon A tiempo completoGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: -Call center-based customer support in response to a high volume...
-
Field Technical Support
hace 2 semanas
Santiago, Metropolitana, Chile Hewlett Packard A tiempo completoJob Summary This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customerrelated issues promptly, and offering comprehensive software services for postsales and service delivery support. The...
-
Supervisor, Customer Support
hace 2 semanas
Santiago, Metropolitana, Chile Evo Payments A tiempo completoSupervisor, Customer SupportBasic PurposeEVO Payments, Inc. is a leading publicly held payments processor and acquirer for merchants, independent sales organizations, financial institutions, government organizations and multinational corporations located throughout North America, Europe and Latin America.Manages the departmental operations for the call...
-
Technical Customer Support Engineer
hace 4 semanas
Santiago, Metropolitana, Chile Hitachi Careers A tiempo completoWe're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...
-
Technical Customer Support Engineer
hace 1 mes
Santiago, Metropolitana, Chile Hitachi Careers A tiempo completoWe're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...
-
Customer Operational Expert
hace 2 semanas
Santiago, Metropolitana, Chile Rankmi A tiempo completoResposabilidades Realizar mantención de bases de datos de clientes de acuerdo a planes especiales o necesidades que vayan naciendo en la operación. Apoyo en automatizaciones operativas para buscar la escalabilidad y eficiencia. Apoyo en levantamiento de necesidades de desarrollo para el área de Customer Center. Integrar login de clientes con distintas...
-
Customer Experience Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Thermo Fisher Scientific A tiempo completo: Provide flawless customer support through various channels, including phone, email, and chat Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction Take initiative in finding ways to enhance customer experience and foster customer loyalty. Maintain accurate records of customer interactions and provide...
-
IT Support
hace 2 semanas
Santiago, Metropolitana, Chile Global Services Business A tiempo completoProfile: Oriented to the diagnosis and repair of Hardware and Software problems in computer equipment. - Systems, IT, or communications professional Years of experience in technical support for computer equipment, printers, and accessories +++ communication equipment such as routers, switches and hubs, - Medium English - Good presentation and especially: ...
-
Customer Support Representative
hace 2 semanas
Santiago, Metropolitana, Chile Xepelin A tiempo completoSomos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región.Xepelin nace en Chile en 2019 y,...