![Kuehne Nagel](https://media.trabajo.org/img/noimg.jpg)
Sea Logistics Customer Care Specialist
hace 3 días
- Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction
- Shipment Management: Qualification and entry of customer orders into the operational execution process
- Complaint Management
- Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
- Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
- Customer Data Management: Maintenance and integration of customer data in the KN systems
- Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)
- Reporting (creating, refining and reviewing reports)
- Bachelor's degree in Business Administration, International Trade, or related fields.
- Experience with coordination of maritime import shipments.
- Experience in customer service.
- Advanced English.
- Experience with maritime export/import will be considered an advantage.
-
Sea Logistics Customer Care Specialist
hace 3 días
Santiago, Chile Kuehne+Nagel A tiempo completoJOB DESCRIPTION You build and promote great relationships with colleagues, design customer experiences that inspire loyalty.You are the most important pillar of our success.You make the difference.Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints.To provide...
-
Sea Logistics Customer Care Specialist
hace 2 días
Santiago, Chile Kuehne+Nagel A tiempo completoJOB DESCRIPTION You build and promote great relationships with colleagues, design customer experiences that inspire loyalty.You are the most important pillar of our success.You make the difference.Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints.To provide...
-
Sea Logistics Customer Care Specialist
hace 3 días
Santiago, Metropolitana, Chile Kuehne Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line...
-
Sea Logistics Customer Care Specialist
hace 4 días
Santiago, Chile Kuehne+Nagel A tiempo completoJOB DESCRIPTION You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints....
-
Sea Logistics Import Operational Care Specialist
hace 3 semanas
Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.- Your Role :Sea Logistics Import Operational Care is responsible for managing the coordination of customer shipments by securing buy rates (when required) and capacity with...
-
National Sea Logistics Customer Care Manager
hace 5 días
Santiago, Chile Kuehne Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide customer excellence across a...
-
National Sea Logistics Customer Care Manager
hace 4 días
Santiago, Metropolitana, Chile Kuehne Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide customer excellence across a...
-
National Sea Logistics Customer Care Manager
hace 4 semanas
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide customer excellence...
-
National Sea Logistics Customer Care Manager
hace 1 mes
Santiago, Chile Kuehne+Nagel A tiempo completoJOB DESCRIPTION You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide...
-
National Sea Logistics Customer Care Manager
hace 3 semanas
Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role: The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide customer excellence across...
-
National Sea Logistics Customer Care Manager
hace 3 semanas
Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completoYour RoleProvide leadership and direction to the Field Sales and Customer Care organizationTo take ownership and ensure the implementation of a Customer Care strategyEnsure close cooperation with national, cluster, and global Sea Logistics management as well as national operations Sea Logistics manager for optimized customer experience. Close contact with...
-
Business Development Air Logistics
hace 3 semanas
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:Ensuring customer satisfaction and being the key and central point of contact for any business requirement, with the primary focus on account development...
-
International Logistics Specialist
hace 4 semanas
Santiago de Chile Merama A tiempo completo**About Us** Merama's mission is **to become the best and largest online group of brands in Latin America**. Our business model consists on acquiring consumer goods brands across Latin America and accelerate growth on e-commerce and marketplaces together with the leading merchants. We're a young company with more than 20 brands and 300 people around LATAM...
-
International Logistics Specialist
hace 3 semanas
Santiago, Metropolitana, Chile Merama A tiempo completoAbout UsMerama's mission is to become the best and largest online group of brands in Latin America. Our business model consists on acquiring consumer goods brands across Latin America and accelerate growth on e-commerce and marketplaces together with the leading merchants. We're a young company with more than 20 brands and 300 people around LATAM (with focus...
-
Logistics Specialist
hace 4 semanas
Santiago de Chile GE HEALTHCARE A tiempo completo**Job Description Summary**: GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Roles...
-
Customer Retention Manager Contract Logistics
hace 4 semanas
Santiago de Chile Kuehne+Nagel A tiempo completoBuild and foster great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Reporting to the VP of Contract Logistics, the Director of Customer Operations for Contract Logistics, will be responsible for building strategic partnerships...
-
Customer Retention Manager Contract Logistics
hace 3 semanas
Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completoBuild and foster great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role: Reporting to the VP of Contract Logistics, the Director of Customer Operations for Contract Logistics, will be responsible for building strategic partnerships across key...
-
Customer Retention Manager Contract Logistics
hace 3 semanas
Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completoYour RoleReporting to the VP of Contract Logistics, the Director of Customer Operations for Contract Logistics, will be responsible for building strategic partnerships across key customers to facilitate ways of working, drive positive experiences, and enable business capabilities. With a special focus on maintaining a close overview of critical operations...
-
Logistics Specialist
hace 3 semanas
Santiago, Metropolitana, Chile GE HEALTHCARE A tiempo completoJob Description Summary: GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Roles and...
-
Santiago, Metropolitana, Chile Kuehne Nagel A tiempo completoBuild and foster great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Reporting to the VP of Contract Logistics, the Director of Customer Operations for Contract Logistics, will be responsible for building strategic partnerships across key...