Empleos actuales relacionados con National Sea Logistics Customer Care Manager - Santiago, Metropolitana - Kuehne+Nagel

  • National Reefer Logistics Manager

    hace 1 semana

    Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a National Reefer Manager. As a key member of our logistics team, you will be responsible for developing and implementing a strategy for our Reefer product that drives business growth and profitability in Chile.Key ResponsibilitiesDevelop and execute a...

  • National Reefer Logistics Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a National Reefer Logistics Manager. As a key member of our organization, you will be responsible for developing and implementing a strategy for our Reefer product that will enable us to increase our market share in Chile in a profitable manner.Key...

  • National Reefer Manager

    hace 5 días

    Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completo

    Job Title: Sea Logistics National Reefer ManagerAt Kuehne+Nagel, we are committed to delivering exceptional logistics solutions that meet the evolving needs of our customers. We are seeking a highly skilled and experienced National Reefer Manager to join our team.About the RoleThe National Reefer Manager will be responsible for developing and implementing a...

  • Logistics Product Manager

    hace 1 semana

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    Job OpportunityWe are seeking a highly skilled and experienced professional to join our team as a WSA Lead Logistics Product Manager. As a key member of our organization, you will play a critical role in driving our vision of becoming a true integrator of container logistics, connecting and simplifying our customers' supply chain.Key ResponsibilitiesDevelop...

  • WSA Lead Logistics Product Manager

    hace 5 días

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    Job Title: WSA Lead Logistics Product ManagerWe are seeking a highly skilled and experienced WSA Lead Logistics Product Manager to join our team at Maersk. As a key member of our organization, you will be responsible for leading a small cluster of countries, including Bolivia, Peru, Ecuador, and Chile, and driving business growth through strategic planning,...

  • Sea Logistics National Reefer Manager ZS-P

    hace 2 meses

    Santiago, Metropolitana, Chile Kuehne Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Develop and implement a strategy for the Reefer product (imports and exports) that allow us to increase our market share in Chile in a profitable way. Guarantee high...

  • Logistics Operations Manager

    hace 3 semanas

    Santiago, Metropolitana, Chile General Motors A tiempo completo

    Job OverviewAbout the Role:This is a key position within General Motors, responsible for overseeing the logistics operations and supply chain management. The ideal candidate will have a strong background in logistics, supply chain management, and team leadership.Key Responsibilities:Leadership and Management:Lead and manage a team of logistics professionals...

  • Logistics Operations Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile General Motors A tiempo completo

    Job SummaryGeneral Motors is seeking a highly skilled Logistics Operations Supervisor to lead our logistics management team. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our logistics department, ensuring the efficient and effective movement of goods and materials.Key ResponsibilitiesDevelop and implement...

  • Container Logistics Enablement Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    {"Responsibilities": {"Product Growth": ["Identify opportunities for Depot product growth in Area markets", "Optimize product features for performance and customer satisfaction", "Develop new features aligned with market demands", "Lead RFQs for Depot solutions", "Grow customer base through defined plans"], "Product-Market Fit Improvement": ["Collaborate...

  • Customer Experience Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    {"title": "Customer Experience Consultant", "description": "Unlock Your Potential in Customer ExperienceWe're on a mission to revolutionize container logistics and simplify our customers' supply chains. As a Customer Experience Consultant, you'll play a vital role in making this vision a reality.Our Opportunity:We're seeking a talented individual to join our...

  • Logistics Operations Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile General Motors A tiempo completo

    Job OverviewAbout the Role:We are seeking a highly skilled Logistics Operations Supervisor to join our team at General Motors. As a key member of our logistics team, you will be responsible for leading work teams and overseeing logistics management processes.Key Responsibilities:Required Qualifications:Education: Bachelor's degree in Logistics, Supply Chain,...

  • Logistics Operations Manager

    hace 1 semana

    Santiago, Metropolitana, Chile General Motors A tiempo completo

    Job SummaryWe are seeking a highly skilled Logistics Operations Supervisor to join our team at General Motors. As a key member of our logistics team, you will be responsible for leading work teams and overseeing logistics management processes.Key ResponsibilitiesLead work teams and manage logistics operations to ensure efficient and effective supply chain...

  • Customer Experience Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Maersk. As a key member of our organization, you will play a vital role in building strong relationships with customers, delivering exceptional service, and maximizing sales opportunities.Key ResponsibilitiesDevelop a deep understanding of customers' business...

  • Logistics Operations Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile SC Johnson A tiempo completo

    At SC Johnson, we're driven by a spirit of adventure and a commitment to winning the right way. With a rich history spanning over 130 years, we've built a portfolio of top brands that make a positive impact on the world. Our 13,000-strong team is the backbone of our success, and we're dedicated to supporting their growth and development.About the RoleWe're...

  • Customer Experience Specialist

    hace 1 semana

    Santiago, Metropolitana, Chile Damco Spain SL A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Damco Spain SL. As a key member of our organization, you will play a vital role in building strong relationships with our customers, delivering exceptional service, and driving sales growth.Key Responsibilities:Develop a deep understanding of our customers'...

  • Customer Experience Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Apm Terminals A tiempo completo

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team at Apm Terminals. As a key member of our organization, you will be responsible for building strong relationships with customers to gain a deep understanding of their business needs and deliver exceptional customer service.Key Responsibilities:Develop and...

  • Customer Experience Specialist

    hace 1 semana

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Maersk. As a key member of our organization, you will be responsible for building strong relationships with customers to gain a deep understanding of their business needs and deliver exceptional customer service.Key ResponsibilitiesDevelop and maintain a thorough...

  • WSA Lead Logistics Product Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile Maersk A tiempo completo

    About the OpportunityWe are embarking on a transformative journey to become a true integrator of container logistics, connecting and simplifying our customers' supply chain. As a key player in this endeavor, we are seeking a seasoned professional to lead our logistics product management efforts in a small cluster of countries.Key ResponsibilitiesDevelop and...

  • Account Manager

    hace 2 semanas

    Santiago, Metropolitana, Chile Alcon A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Account Manager to join our team in Orlando, FL. As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products.Key ResponsibilitiesDevelop and grow relationships with Eye Care Practitioners to promote Alcon's innovative...

  • Customer Experience Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Damco Spain Sl A tiempo completo

    {"h1": "Customer Experience Consultant", "p": "At Damco Spain Sl, we're taking a big step towards building a global organization that supports our customers' supply chain. We're looking for a Customer Experience Consultant to build strong relationships with customers, deliver excellent customer service, and maximize sales opportunities.Key Responsibilities:*...

National Sea Logistics Customer Care Manager

hace 3 meses

Santiago, Metropolitana, Chile Kuehne+Nagel A tiempo completo

Your Role

  • Provide leadership and direction to the Field Sales and Customer Care organization
  • To take ownership and ensure the implementation of a Customer Care strategy
  • Ensure close cooperation with national, cluster, and global Sea Logistics management as well as national operations Sea Logistics manager for optimized customer experience. Close contact with trade lane managers.
  • Actively managing interfaces and information / knowledge exchange. Pipeline revision, erosion, attrition, and reporting.
  • Focus on continuous improvement on processes and controls, aiming for consistent customer centricity
  • Focus on customer retention engagement for Sea Logistics account portfolio
  • Focus on customer satisfaction through a high level of service quality
  • Ensure service excellence by a high level of forwarding and market knowledge.
  • To work jointly with trade lane managers, all sales channels, and Kuehne Nagel network to develop new opportunities, uptrending the business profitability.

Your Skills and Experiences

  • Bachelor's degree in Supply Chain Management or similar fields
  • Experience in Customer Relationship Management
  • + 3 years of experience in People Management
  • It will be considered a plus to have experience in the sales process and management
  • Experience in Sea Logistics Process (end-to-end)
  • Fluent English

Good Reasons to Join

At Kuehne+Nagel, we are committed to matching that excitement with a company culture that puts people first. You can expect excellent training programs, a competitive compensation, tuition reimbursements, employee discounts, benefits package, and more. We are one of the world's leading logistics companies with offices worldwide. With us, you not only land your next job, but an opportunity for a career. Join us now