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Sales Support Representative
hace 2 meses
We are a well-established and rapidly growing boutique travel company that specializes in creating fully customized experiences for our clients traveling throughout Europe.
Job SummaryWe are seeking a highly skilled and experienced Sales Support Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring our clients receive top-notch assistance and supporting our sales staff with their daily workload.
Key Responsibilities- Provide exceptional customer service to clients via phone, email, and other communication channels.
- Assist the sales team with their daily workload and coverage during days off.
- Respond to inbound phone calls and provide timely responses to new leads.
- Follow sales processes and maintain an organized workflow.
- Work a Tuesday-Saturday schedule, approximately 10-7 PM EST.
- Native English speaker with excellent written and verbal communication skills.
- Customer care/call center experience.
- Flexible availability for afternoons/evenings EST, weekends, and holidays.
- High-speed internet for remote work.
- Strong organizational, problem-solving, teamwork, and European geography skills.
- Adaptability and versatility in handling client needs.
- Travel experience within Europe.
- Sales experience.
- Well-traveled within Europe.
- Hospitality industry experience.
- Remote working experience.
- Prior exposure to the travel industry.
- Competitive pay.
- Fully-remote position.
- Health and wellness benefits.
- Company-provided laptop.
- Exciting travel opportunities.
- Performance bonuses.
