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IT Specialist
hace 2 meses
About the Role
We are seeking a highly skilled Senior IT Specialist to join our regional IT team in Chile. As a key member of our team, you will be responsible for managing business expectations, demands, and requests, as well as improving business processes and managing country infrastructure to ensure seamless business operations.
Key Responsibilities
- Support end-user computing activities, enhance voice and printing services, and manage local vendors, including new negotiations.
- Actively involved in TCS service follow-up (Service Desk and On-Site Support) and participating in weekly meetings to review operations, numbers, and points to improve.
- Assist in the implementation of global initiatives related to office consolidations, merging, and acquisitions, servers, and cloud services, end-user computing, and cybersecurity.
- Collaborate with other Metso IT teams in our region and globally, as well as subcontractor service providers.
Requirements
- At least 10 years of experience in IT, with strong fundamentals in ITIL, technical, and management skills.
- Strong project management skills and ability to adapt to new things quickly.
- Availability to frequent travels mainly inside Chile to visit Metso sites and mining sites to audit IT infrastructure and services.
- Fluency in English and Spanish, with Portuguese desirable.
About Metso
Metso creates a unique workplace that combines result-driven and respectful culture in an exceptional way. We offer a stronger platform for growth and innovation, with an environment that encourages collaboration and development. If you are eager to work in variable tasks and take a role in development in a global environment, this position is an excellent chance for you.