Application Specialist

hace 1 mes


Santiago, Metropolitana, Chile InterSystems A tiempo completo
Job Title: Application Specialist

At InterSystems, we are seeking an experienced Application Specialist to join our team. As a key member of our implementation team, you will play a critical role in the successful deployment of our hospital information systems (HIS) solutions.

Key Responsibilities:
  • Discovery: Analyze client processes, identify customer needs and pain points, and propose solutions that align with their requirements.
  • Launch: Consult with customers on how to adopt our solution, propose solutions to customer issues, and collaborate with internal teams to understand and document specific drug management requirements.
  • Setup: Set up configuration in the client environment, create validation scripts, and participate in the validation of configured functionalities.
  • Adoption: Actively participate in the Go Live simulation, prepare and develop training material, and deliver individual and group training.
  • Maintenance: Collaborate with other InterSystems departments to resolve outstanding issues, complete the handover of the project, and analyze and document lessons learned.
Requirements:
  • At least 3 years of experience in the healthcare business and solid knowledge of the workflows, standards, and regulatory requirements of the public and private healthcare sector in Chile.
  • Demonstrated experience in the implementation and support of hospital information systems.
  • Proficient in HIS applications, including customization and configuration.
  • Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
  • Analytical mindset with the ability to troubleshoot and resolve technical issues.
  • Experience in training end users and providing ongoing support.
  • Knowledge of data management, security, and confidentiality considerations in healthcare.
Desirable:
  • Experience in communicating with key stakeholders at different levels within healthcare organizations.
  • Demonstrable experience in implementation of HIS systems with a focus on medication management.
  • Experience in customer-facing IT services.
  • Previous experience as an application or configuration specialist in hospital information systems.
  • Previous change management experience.
  • Certification in relevant HIS applications or health informatics.
  • Familiarity with industry standards such as HL7 and FHIR.
  • Management skills to coordinate HIS implementation activities.
  • Knowledge of emerging trends and technologies in health IT.
Education and Training:
  • University degree in Chemistry and Pharmacy, with experience in pharmacy flows and clinical pharmaceutical chemist.
  • English proficiency (reading, writing, and speaking).

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