Application Specialist
hace 1 mes
At InterSystems, we are seeking an experienced Application Specialist to join our team. As a key member of our implementation team, you will play a critical role in the successful deployment of our hospital information systems (HIS) solutions.
Key Responsibilities:- Discovery: Analyze client processes, identify customer needs and pain points, and propose solutions that align with their requirements.
- Launch: Consult with customers on how to adopt our solution, propose solutions to customer issues, and collaborate with internal teams to understand and document specific drug management requirements.
- Setup: Set up configuration in the client environment, create validation scripts, and participate in the validation of configured functionalities.
- Adoption: Actively participate in the Go Live simulation, prepare and develop training material, and deliver individual and group training.
- Maintenance: Collaborate with other InterSystems departments to resolve outstanding issues, complete the handover of the project, and analyze and document lessons learned.
- At least 3 years of experience in the healthcare business and solid knowledge of the workflows, standards, and regulatory requirements of the public and private healthcare sector in Chile.
- Demonstrated experience in the implementation and support of hospital information systems.
- Proficient in HIS applications, including customization and configuration.
- Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
- Analytical mindset with the ability to troubleshoot and resolve technical issues.
- Experience in training end users and providing ongoing support.
- Knowledge of data management, security, and confidentiality considerations in healthcare.
- Experience in communicating with key stakeholders at different levels within healthcare organizations.
- Demonstrable experience in implementation of HIS systems with a focus on medication management.
- Experience in customer-facing IT services.
- Previous experience as an application or configuration specialist in hospital information systems.
- Previous change management experience.
- Certification in relevant HIS applications or health informatics.
- Familiarity with industry standards such as HL7 and FHIR.
- Management skills to coordinate HIS implementation activities.
- Knowledge of emerging trends and technologies in health IT.
- University degree in Chemistry and Pharmacy, with experience in pharmacy flows and clinical pharmaceutical chemist.
- English proficiency (reading, writing, and speaking).
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Application Specialist
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Santiago, Metropolitana, Chile InterSystems A tiempo completoRole SummaryAs an Application Specialist at InterSystems, you will play a strategic role in the implementation, configuration, and support of hospital information systems (HIS).
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