Academic Solutions Expert

hace 2 días


Santiago, Metropolitana, Chile Ellucian A tiempo completo
Company Overview

Ellucian is the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries.

We are motivated by a mission - power education so institutions can empower student success.

About the Opportunity

This role offers the opportunity to make a significant impact by helping higher education institutions streamline and improve their academic advising processes.

You will work closely with cross-functional teams, configuring advising rules and providing proactive support to help institutions efficiently achieve their goals.

Where You Will Make an Impact
  1. Contact universities in Latin America and the Caribbean, helping with the implementation of Banner Students and accounts receivable.
  2. Guide clients to adopt best practices in processes that allow their institutions to grow.
  3. Bring your experience to Ellucian, helping us to improve our delivery processes and impact to the client.
Required Skills and Qualifications
  • Strong communication, problem-solving, and coordination skills.
  • Leadership to guide Latin American and Caribbean institutions in the implementation of best practices.
  • Ability to manage multiple projects simultaneously while providing real-time customer support.
  • Strong ability to prioritize tasks and meet inflexible deadlines.
  • Ability to work independently with minimal direction.
Benefits
  • Comprehensive health coverage: family major medical expenses, dental, and life insurance.
  • Travel Insurance, 17 workdays vacation, Thrive Flex Program that allows you to contribute towards your health, financial or learning interests.
  • Diversity and inclusion programs that promote employee resource groups such as Women in Technology, Pride, Go Parental leave, Educational assistance program, Employee referral bonuses.
  • Tuition Reimbursement Assistance, Professional development opportunities.
Estimated Salary Range:

$60,000 - $80,000 per year, depending on experience.



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