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Azure Support Specialist

hace 1 semana

Santiago, Metropolitana, Chile EPAM Systems A tiempo completo
About the Role

We are looking for a seasoned Azure Support Specialist to join our team. This individual will be responsible for managing and supporting cloud-based platforms, troubleshooting issues, and ensuring optimized system performance.

Key Responsibilities:
  • Collaborate with product teams to oversee Azure systems deployment, lifecycle maintenance, and capacity planning.
  • Handle the triage and resolution of service management system incidents and requests.
  • Monitor applications, manage data manipulation for widgets, generate reports, and oversee problem identification and management.
  • Tune agents and collectors for optimal system data manipulation.
  • Provide general customer support and occasional consultations with individuals across and outside of the team.
  • Manage Azure and AWS infrastructure, including check-in policies, installation, configuration, troubleshooting, and maintenance.
  • Develop scripts for automation and report generation using tools such as Terraform, Ansible, GIT, and PowerShell.
  • Maintain applications within environments like EKS, AKS, Dockers, and Docker Registry.
  • Administer networking protocols and network security measures in cloud environments.
  • Utilize Cloudflare products and equivalent tools effectively.
  • Ensure continuous monitoring of infrastructure and management of cloud components like Virtual Machines, Load Balancer, S3, and Azure Backup.
Requirements:
  • Azure Certified Solutions Architect or Sys Ops Administrator.
  • 10+ years of IT industry experience, including full-stack and re-stack skills with AWS and Azure, complemented by a Bachelor's degree in Computer Science or Information Technology.
  • 5+ years of experience in cloud-based development platforms, change management procedures, and troubleshooting production incidents in cloud applications.
  • 3+ years of experience in creating build scripts for release management using tools like Terraform, Ansible, and PowerShell, along with programming languages such as Python and Bash.
  • 2+ years of experience in configuring Kubernetes clusters, EKS, AKS, and tools like Helm and Prometheus.
  • 5+ years of Linux system administration with proficiency in Red Hat Linux or CentOS.
  • Flexibility to work in a 24x7 operations support environment on a rotational shift basis.
  • Capability to research, absorb, and organize data into actionable information for business use.
Benefits:
  • International projects with top brands.
  • Work with global teams of highly skilled, diverse peers.
  • Healthcare benefits.
  • Employee financial programs.
  • Paid time off and sick leave.
  • Upskilling, reskilling and certification courses.
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses.
  • Global career opportunities.
  • Volunteer and community involvement opportunities.
  • EPAM Employee Groups.
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn.